Subway — Restaurant in Big Sioux Township

My experience occurred around 5pm on October 14th There was 4 workers - 2 guys and 2 girls. I'm not sure of their names. As soon as we walked through the door, the blonde headed guy looked at us and said "you got to be kidding". Assuming because they had been decently busy before our entry to the store. I had to repeat myself multiple times about what kind of sandwich I wanted, if it was toasted or not, even to the point where I had to retell the cashier all of my sandwiches because he couldn't focus on "what 5 sandwiches" we ordered - even though he just stood there and entered entries to the register. The lady who was putting veggies and sauces on our sandwiches did not change knives nor wipe off the previous sauces on the knife she was using before cutting into the next sandwich. If the workers would've talked to the customers and treated them with decent respect instead of talking amongst themselves about how "short" they were and other random things - then maybe it could've been a way better experience. I've worked in the food industry so I understand how stressful and maddening it can be - but that also means I hold people in the industry currently with a higher standard then most. It was really upsetting to have such an...

I was there around 4:30pm today and after a long day if work for myself i was tired and I myself added something to one of my sub that I didn't want on my sub I asked for ranch that I didn't want on my sub and even after Bre put it on my sub and I said I messed up and didn't get want ranch on my sub she offered to fix my own mess up for me so that I got my sub the way I wanted it. Amd Jalen had great customer service and knew already that I wanted pop with my order and then I forgot to add my number for my rewards and he was very polite about fixing it for me so I could add my number for my rewards.. Both Jalen and Bre gave great customer service.. I just then to get recognized for giving great customer service.. It felt good to get that kind of service after a long exhausting day of work and you just want to go home and relax but want to grab food on your way home.. Way to go thank you to Bre and Jalen for making my...

Walked in at 8pm 2 hours before closing time. Ordered 2 turkey Cali clubs toasted. It was put in the toaster but didn't get toasted. Bread was soggy. The sandwich was supposed to come with Sliced alvacado and they put guacamole on it. So much for Sliced instead we got mashed. And the girl behind the counter acted like my order was super hard and she had better things to do. The guy that was also here was busy cleaning. There was no prep board or cutting board where they where preparing the sandwiches. Very disappointed in this location. I was really looking forward to the fresh veggies and the crispy crunch from the toasted sandwich but didn't get it. Don't think I'll ever be back to...