Great Harvest Bread Co. — Restaurant in Billings

I’ve always loved Great Harvest and have been a loyal customer for years but my experience today was absolutely horrible. The young blonde cashier had no reason to be so rude to me. I went up to the ordering counter and asked her very politely “Do you have any type of cheese bread left?”. Because I looked around and did not see any. She blinked at me annoyed and in a snarky demeanor replied “What I have out is what I have available.” So I took that as they didn’t have any left. Mind you there’s 20+ loaves of bread in the back just sitting there so I didn’t think it would hurt to ask. 🤷🏼‍♀️ Then I overheard a different employee talking about the cheese bread that they HAD to a different customer. Like WHAT? So I guess your rude employee thought it was “rude” of me to ask if you guys had any cheese bread and she decided to punish...

I used to go to this place 30 years ago when it was only downtown and the soups and sandwiches were amazing. Perfect on a cold winter day. Expected the same now but that was not my experience. Breads tried in 3 visits were heavy and didnt taste great. This made some food served on them not good, and Breakfast sandwiches were not good at all and slow to get. Breakfast sandwich had some nasty tasting cream cheese on it and neither my sister or I could finish them. Grilled cheese was awful with barely enough cheese to taste it over strong flavors of bread. However giant ginger snaps were amazing, all cookies and desserts looked good. Many...

No one will ever understand what happens behind closed doors here. I have been here quite a bit and have seen so much rivalry between the workers making it an unpleasant and uncomfortable place to be. The closers and the openers pit everything against one another and blame each other for everything. Some of the employees intertwine their negative personal life into their work and think that it is their responsibility to talk negatively about others. I have asked, and the employees make close to nothing. This is a terrible place to eat and I feel so sorry for the evening shift young students being treated like that by grown...