Pop's Italian Beef — Restaurant in Bloom Township

Just ordered from them again, after promising myself and family I would not do so (every order in the past has been problematic). I ordered a Reuben sandwich and the Saturday Special Italian beef. The counter staff called me back to the counter and told me that they had run out of sauerkraut. I originally said go on and make it anyway, but then after looking at the menu, I saw that a corned beef sandwich was a dollar less and had no sauerkraut. I asked for a price adjustment and was told that the corned beef had sauerkraut (? in what deli?), so I couldn't get the $1.00 difference back. I asked, politely, for a few more fries, and they complained that the fries weren't with the cost of the sauerkraut. When I got home I saw that there was no Swiss cheese on the sandwich, so all I had was 2 slices of bread, some mystery meat, and a couple squirts of dressing.

The Italian Beef was supposed to have mozzarella cheese, sweet and hot peppers along with being dipped. There was a shred of cheese, the sandwich was dry, and there was no giardiniera. The amount of meet was about half of what it was in the past, so even understanding that we are in hard times, this was unacceptable.

Recommending that you never eat there, as they do not offer refunds, even though the refund policy is posted at the counter. They would not convert my Reuben sandwich to a regular corned beef since "it was already made and coming out from...

Don't work here, wouldn't recommend for teens, or any age. They'll make u clock off and still work. Which IS ILLEGAL IN THE STATE OF ILLINOIS. Very unprofessional, One day one of the managers asked me to help a coworker with the her task and i was fine to help but i stated i couldn't stay long and helped my coworker. After i helped her with majority of her task i asked her first if she was fine if i could now leave she said yes. I told one manager i now have to leave she said okay did my coworker say she was fine an i said yeah she said it's okay there isn't much left. Then another manager whom was just sitting on her phone randomly caught an attitude and proceeded to say "you really gone let her leave it's all this stuff left". Mind you the task was not my duty that day nor on me i chose to help her because i felt bad it was only her left and she had no HELP. So i was basically forced to stay and was told to clock off. Definitely regret willing to help that day for it to go backwards. I've helped out times before but they will make you clock off and work until you...

Asked if they have a Buffalo Chicken Sandwich and was told what comes on it. I said I'd like it just sauce and add cheese. I was then asked what I wanted on it. I repeated myself. I then was asked what sauce. I said buffalo? Finished the rest of the order. Received my food, and a sandwich is missing. Go around again, get the sandwich. Then not trusting this place I checked my sandwich I ordered, and somehow they screwed this up so bad. Crispy chicken sandwich that looks gross, they added some pepper and added cheese. Not even remotely close to what I ordered. I will not return and I absolutely do not recommend this restaurant.

Picture below is their buffalo chicken sandwich. This place is a joke...and that second photo is a grilled cheese. Just...