We come here Simi frequently and enjoy it when it goes smoothly. Sometime the wait can be long due to the call ins they get. Today was one of those days. Lady at the counter was on the phone with a customer for 10 minutes while we patiently waited. I was seated due to being 36 weeks pregnant while my husband stood a few steps from the counter waiting to be addressed. The problem is when an absolutely looser of a human cut line and stood Infront of the pizza buffet hot counter. Despite knowing we were there waiting she took his order first. My husband was enraged and we almost left (pulled out of the parking space but decided we really didn't want to drive further out) I begged him to hold his tongue for stress was the last thing I needed being this pregnant. We went back in where we lost our spot in line and another lady finally came up to take the phone calls. Service was still not any faster. Then I when we order I should have paid attention to the screens because she rang up my grilled chicken wrap as a fried chicken sub... We took it togo because we were already irritated with the wait and ignorance from that other customer and quite frankly, that staff member. Sub (and all the other food ordered) was still good no complaints other then it not being the right order. Seems like alot of knew people in there that day so I only hope this is addressed with staff. I gave 3 stars because usually we have a decent experience but this was pretty upsetting. 1 star event at an otherwise 4 star hole in the wall establishment. Maybe not a gem but a shiny...
   Read moreI'm being considerate with a 2-star review because they still deliver. I do wonder how much longer that will last. They recently closed down for several weeks over the holidays and opened back up in January. I really thought that with the cutting down of the trees out front and the temporary shutdown that they may be doing a big cleaning, maybe a menu revamp with even more options, etc. Oh no, not at all. Instead, they chopped about half of the menu off completely and continue to discontinue popular items, like their homemade chips and buffalo chips, and increased their prices, while keeping the same quality and speed. It's the only place I know of here that delivers and that helps us in the boonies not have to drive to Elkin or Winston if we want a quick meal, but they charge you through the nose for it. I ordered a med pizza, some cheese bread, cheese sticks, and hush puppies, and with the $5 delivery fee and $4 tip, it was $48.24. The same food in December would've been closer to $35. Still high, but worth not driving sick or having a special treat. The website also doesn't allow you to order drinks and do not call them to place an order at a busy time of day. That's common sense, but don't do it. If the owners were smart, they'd realize just how much potential their place has and advertise the delivery aspect and online ordering on their marquee out front and bring back a good selection and lower prices. Now is a great opportunity for other small restaurants in the area to start delivery service and steal their...
   Read moreThis place was my favorite to meet an old friend just to stay in touxh while having a good cold beer and sandwich. Their burgers were the very best. A good sized grilled burger that looked like it was made fresh into a patty. Heard they changed cooks and yesterdsy quitr evident. The little burger was just a small you can tell pre pressesd piece of meat with hardly any taste and thr color matching pork sausage patties at a breakfast bar. Also back then one could order a 4 ounce or 6 inch grilles bueger like burger king cooks them. Told my buddy yesterday we will meet somewhere else from now on. Should have seen the writing on the wall when they brought our food out in paper containers instead of the nice red plastic trays that thet had for years. Note. You cant cut quality in a small town where people go and know their...
   Read more