FINS BEACH CLUB — Restaurant in Branch Township

Decided to try this place tonight and we disappointed for a Friday night. The hostess was absolutely amazing but the kitchen couldn't handle the load. We got here about 5pm and were seated promptly. The hostess took our drinks and came back and took our appetizer and dinner order. We ordered the pita and shrimp appetizer and I ordered the prime rib, wife ordered a smash burger and my son ordered the jalapeno chicken sandwich. Almost an hour later our food started showing up and no appetizer. Hostess checked on the appetizer and it got lost in order somehow. It was mentioned that the kitchen manager was not working that night. How does a kitchen manager get a Friday night off and better yet how does a kitchen not function without a manager? The chicken sandwich was piping hot but everything else was not. The prime rib was barely room temperature and I ordered it medium rare. Even so it was stringy and tough to cut when with a steak knife. Prime rib should be juicy and easily cut with a fork, this was neither. The mashed potatoes and green beans were warm and good. The smash burger was mushy. They were not busy when we got there as only half the tables were filled. The only thing good about this meal was the hostess. I don't blame her for the kitchen issues but I did mention it to her. Our appetizer finally came as we were boxing up our leftovers. I do not like to leave bad reviews at all and I'll try them at some point in the future and if it's a better experience I will change this one but until then.... I do...

Went to Finn’s last night party of 5. It was crowded but we were seated in about 10 mins. The atmosphere was amazing a huge chain from the old restaurant.

The prices are competitive and the food was great . Everyone enjoyed their meeting. I have to give the owner or owners credit for the risk and investment they have made into the Ludington, Manistee and surrounding areas.

I’d like to say kuddos to Nikki the Mgr and her back up Kennedy who I’ve seen at their other restaurants. She has always impressed me as a great addition to the Mgr staff.

Please keep in mind staffing a restaurant of this size in a tourist area is not that easy. So if you want nice places to eat. I’d give this restaurant group a chance to smooth out any rough edges. Maybe if it’s not up to your standards tell mgr first before flaming a...

No hostess to greet you at the door. Waited 15 minutes before someone came and took us to a table. Waited another 5 minutes before a waitress came for our drink order. Decided to be ready to order our food when the drinks came so there wouldn't be another long wait. Was told they were out of burgers (kept seeing burger after burger being brought out to other tables while waiting for our food and the table next to us ordered two burgers after we had ordered, so apparently not out of burgers like we were told) and some appetizers. Ordered a rice dish with shrimp and scallops and a buffalo chicken flat bread. Both came barely warm 45 minutes later. Too hungry to care. Only 3 shrimp with tails still on in the whole dish. Flat bread burnt around the edges. Very pricey and poor service. Not planning...