Portofino Trattoria — Restaurant in Brea

I've been working at Portofino for about a week and I can honestly say I appreciate the taste of every dish salad, and bread made in here. I do not cook nor serve but I have witnessed the family vibe. The staff is either a relative or an employee of at least twenty years. Everything is made fresh, from the meatballs to the Tiramisu, served generously and with true love. This family enjoys making food for their customers. I can see it in the cooks preparing the authentic dishes with a timer so that the food is never over cooked, I experience it with the generous variety of food I am offered during my shift, and I get the honor of listening to this family express such respect for each other throughout my shift. The Owner is front of the house and engages with the patrons, it's really nice to see. Not until you experience that - you won't know the difference between good and poor service. Their passion for the community is beautiful. They cater and work long hours to serve arriving as early as 7 am to make fresh dishes. It's a rather intimate experience to witness how much each and every one of them genuinely love to...

Sorry guys, by far The worst pizza I've ever had. The only positive experience I had was the two girls working there were friendly and helpful. What they should have said is Don't get the pizza. It was the most flavorless toughest pie I've ever tasted. It Looked very good but I didn't want to look at it, I really wanted to eat it 😫Doubtful if I'll be back. Again Sorry. If I had tried to have eaten it there I would have asked for my money back. I called and talked to the Owner mainly to tell him about the Pizza not to get my money back, but to tell him exactly how the Pizza tasted or in this case how there wasn't Any detectable flavor. Alls he did was Insult me and told me to stick to " Hamburgers and...

My husband and I ordered via Doordash recently and were very disappointed in the food. We saw great reviews online which is why we decided to order but we had a bad experience. The portions were large but the food was bland, some burnt, and overall not pleasant at all. I don't normally like to leave bad reviews so instead I reached out to the restaurant directly with what I hope was a polite message to say that we didn't enjoy our experience. Unfortunately today I received a very nasty, personal response from the owner. Please read my email and his reply and decide for yourselves if this is the kind of person you would like to give your...