10/20/21 ordered through the app last night. 20 mins later i realized the app didn’t mention cheese option, call several times to add adjustment and no one answered. Ok. Went to pick up my order, checked in and it was delivered promptly. However, i noticed i got a cup/ice of sprite instead of the bottle i ordered. Guy told me they only give you the cups and not bottles. Why would the app give me a choice between fountain and bottle? Ok. I drive off and a few lights later i start smelling onions, which i can’t consume raw. I pull over and check the sandwich: NOT ONE of my instructions were followed! This was one of the most bland, saddest looking sandwiches I’ve ever gotten! I cant turn around at this point or I’d be late to work. So i start calling them again, and again, and again. They NEVER answer! The line just always says the sandwich makers are busy yet no one was there when I picked up my order. 20 mins later I’m at work, still calling and no answer. I called another location on the way but they said I had to go back to this one to get my order remade properly. I was and still am upset that I starved at work without a break until 2am having to throw the sandwich away, not getting anyone on the phone and calling this morning with no one picking up AGAIN. Idk when subway fell off but this isn’t it. Just...
Read moreAll of my worst experiences at a subway have been at this single location.
No reason to go here, go to the location on W. Central and Harbor, they are so nice there. They go above and beyond and serve you with a smile. Worse than not generous on ingredients here, they barely put anything in the sandwich sometimes.
It was difficult to keep my composure, seeing as how the owner, who prepared my sandwich, tried to shame me for asking to use a coupon. Happy to say I kept my cool and walked out, and said thank you, but I left hungry and a bit shocked. There was an immediate expectation that I would purchase the sandwiches regardless of whether they accepted the coupon. I would probably have done so if she had shown a bit of tact. They always cheap out on toppings and never go the extra mile like the subway just...
Read more5/18/19 = this branch has a good selection of drinks , they have 4 kinds of fresh lemonade or fruit juice self service machine , they have Horchata machine too , but costumer service not good , because never say sorry , no smile at all and it seems to be his the franchise owner , he looks like from India . Sorry that i will Never come back in...
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