Subway — Restaurant in Bristol

My brother and I placed two separate orders through the Subway app and showed up at the pickup time. As soon as I walked in, the older woman behind the counter, Gene, was already fussing at her coworker for making the same sandwich she was making. She was really scolding him — it was awkward to watch. The guy honestly seemed like he was just doing his job and seemed he'd probably had to put up with this kind of treatment all the time.

While I waited, she started bagging my order and yelled across the store at me, motioning with her head to come over. I didn’t move — don’t call me over like that. She ended up walking over to hand me both orders, very slowly. I must've pissed her off with that one.

As I was walking out, she turned to the customer behind me and asked what he wanted. He didn’t hear her, and instead of just repeating herself, she snapped, “I said WHAT CAN I GET YOU, and you just gave me a death stare — I don’t know what that was about.” That sealed it for me. I got her name from her coworker and decided to leave this review. I also plan to speak with the owners directly since I actually work in the same corporate office building they do. I only came to this location to support them, but that kind of attitude makes it hard to want...

The people are good and the food us good. However 2 things (and this coming from a former Ops Director for a $4mil restaurant) 1) they NEVER staff very well. Always only 2 people working and when they get a bunch if online order it's boggs EVERYTHING down and you spend more time waiting. I end up leaving most of the time if there are more than 3 people ordering. And 2) they are out if some sort of ingredients all the time. Why? Probably bc short staffed and can't keep up with the prep work, cleaning, and serving customers. SUBWAY YOU NEED INVEST IN 1 MORE STAFF AT LEAST!! You may even see an increase in sales and satisfaction with speed of...

I can not believe the food lettuce was brown bread was hard and tuff without having it toasted it seemed to be a bother to order when they weren't busy my husband got a different sub than mine he couldn't tell if meat was bad but for sure know that the lettuce was the entire meal was horrible waste of money when we got home took one bite off of and had to throw in garbage tried to call the number on receipt it rang off of hook then THEIR is another name and number on there to call to make it right no answer and it comes up as some wellness center that's rather expensive to be in the dam trash I wouldn't even give them one ⭐ but...