Yesterday June first I ordered pizza at 905pm -9:10 at 9:45 I called to see why my pizza still said quality check they said it was because a large amount of orders went out and waiting on a driver I said ok and got off phone usually I go get it but it was late the family was hungry so I just ordered for delivery which isn’t cheap almost 18 dollar order with delivery came out to 25 it gets marked delivered I go down stairs to wait another 25 mins now over an hour for some pizza I call them first guy tells me my pizza is back at the store because he couldn’t find the house! Someone in my house orders for delivery frequently without issue they said they could send it back I said no it’s probably like warm at best being over a hour then asked for a manager all they could tell me was they were sorry that the drivers usually call I told them I can screen shot my phone log and send it offers to make it and send another one and makes it seem as though I’m unreasonable in tone I’m like I’m all set cancel order because I’m not waiting till 11-12 whenever they felt like sending out the next order this is unacceptable I’ve been ordering for years and never been treated like this idk what’s going on there but you guys need to get it together kids and elderly people were waiting to eat and because of this negligence we didn’t get food guy then says you can call corporate and let them no I shouldn’t have to why am I waiting over an hour for pizza then the drivers lying about calling is diabolical and unacceptable to me it was a cash order but...
Read moreMe and my wife ordered pizza with a friend and I guess the driver called me and left me a voicemail but all the voicemail was rustling so I was really confused. So he brought the pizza back and we called the store. The driver was in the background screaming and cussing about us not picking up the phone. He didn't try knocking or ringing the doorbell. He came back, called my wife after SCREAMING in the background for a different number, we told him leave it at the door. He then proceeds to open our back door and start screaming into my house. He called me and I missed the calls that’s my bad but the two voicemails were just him moving stuff around and did not tell me who it was so I had no clue. The drivers name was Vogly I would like to be contacted by the higher ups for this situation. He WAS NOT invited into my house and he just opened up...
Read moreCame in and spent 39$ on food and the manager tried to argue with me because I wanted a different sauce than the one they gave me she wanted me to pay again after dining in and telling I already opened it and realized it’s the wrong sauce she told me that I had to pay she wouldn’t give it to me and that she couldn’t give me a different sauce to eat my food after going back and forth for so long she decided to give me 1 and told me next time she’s not giving me another one I find it poor customer service and that they have no heart for their customer and not even thinking that customer service plays a huge part of them...
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