We got a fish sandwich that was tiny and almost flavorless (compared to what they used to be) for $5.89! They USED to be great...what happened? I understand that because of this new administration the inflation is awful but the flavor quality shouldn't suffer. We also got the NEW Whopper melt and the new Bacon Whopper melt meals. Once again, for $13.49 plus tax, for a medium, it was tiny and I actually expected more than one piece of bacon and a pickle plus a quarter of one. Im not trying to be petty but just giving an honest, detailed review, for quality control purposes. Also, our fries were not even full. I only have pics of mine, which is the bacon melt meal. Other than the food not filling us up, especially for what we paid and skimping on the bacon and pickles...I actually thought the NEW BACON WHOPPER MELT TASTED EXCELLENT! The other party was not impressed with his regular Whopper melt at all. We also split a spicy chicken sandwich and it was very good. Another problem was the food was lukewarm. PLEASE go back to your old recipe on the fish sandwiches and dont short customers on the bacon, pickles or fries. Also, serve HOT food, so its alteast warm when we get home in 10 minutes. Oh yeah, the customer service was great and very articulate at the drive-thru! Thats hard to come by these days! (A young man with blonde/light brown hair working April 2nd) Thanks so much! One more thing...the size of the fries and sandwiches/toppings may not necessarily be the fault of THIS franchise but Burger King seems to be false advertising when it comes to portions, in comparison to what is advertised, in regards to what you...
Read moreThis is the second time we've ordered take out from this location. The first was pretty good, but we thought we'd mix things up and try Roy's the next time we were in Brunswick. What a big mistake... so glad we got treated like dirt by Roy's employees and bailed before even placing our order (we later found out the Brunswick Roy's had terrible reviews and feel like we dodged a bullet). After the Roy's fiasco, we decided to stick with what we knew and drove right down the street to the Burger King at Dutchman's Creek. The person taking our drive-thru order was nice, but must have been new because she couldn't explain the difference between two very similar burgers (turns out one was much larger than the other, we just couldn’t tell by the pics on the order screen). BUT, rather than fumble around and waste our time, she quickly got a manager who answered multiple inquiries and made sure we were well taken care of. I have to give him credit for training the employees to not waste people's time, and additional credit to the employee for following her training. The only critique I have regarding our meal was that the fries were a bit on the cold side. Things happen, so we saved them till we got home and warmed the fries back up in our airfryer. Crisis averted! LOL We'll...
Read moreWent inside and ordered a large brisket whopper meal, ended up getting a whopper jr instead, called the restaurant about the issue and they did not believe that it was a mess up so they looked in the system and say it was supposed to be a brisket whopper then said who the persons name was and that we could come back and get a free meal, few days later we go to get the free meal along with another meal and when we asked for a receipt the guy working the window had to dig out of the trash for it and they charged us the $16 for the entire meal after we explained the situation and gave the name of who we spoke to and it was even the manager that rang us up so we will not be going back cause this was not the first mess up we have had at this location. Very...
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