Papa Johns Pizza — Restaurant in Brunswick

We went online and ordered our pizza at 8:55 we get through the whole process credit card and all for it to come back to let us know the store closed for pick up at 9. We go through the process again of ordering our food place the order at 9:15 at 10 still did not receive our pizza tried to call many times no answer. I then receive a phone call from customer service rep letting me know there was an issue with our online order processing to the Brunswick store location therefore they have to cancel our order and we would not receive our pizza and they were crediting our credit card back but it could take 3 days for our money to show up. I I find this very unacceptable and we did not even get a free pizza out of this I will be calling the store...

This Papa Johns location has the absolute worst delivery service. This is the fourth time we have ordered and again our order was delivered cold and it took an hour and a half to deliver.

The manager of this location needs to get this place in order, I get the same excuse every time about how the delivery drivers didn't show up for work. Perhaps you should be hiring people who are dependable.

We keep giving this place a second and third and now a fourth chance but it is always the same thing orders never delivered on time and then we get a computer generated apology email.

This is not how you run successful business

Sincerely a very disappointed. and ticked off...

We order two large pizzas and are told between 7:51 and 8:01 on a Thursday. Ok I show up at 7:51 to find that my pizzas haven’t even been started yet. I sit here and at 8:20 my pizzas STILL have not been started yet. This happened to me before but thought it was a one off. Nope, this place doesn’t know how schedule proper personal so this doesn’t happen. Multiple people waiting inside and out. This will be the last time I go here. Poorly...