Little Caesars Pizza — Restaurant in Burton

I ve never left a review in my life but after 3 times in a row of absolute terrible service something needs to be said. 1st bad encounter i ordered for pick up and as I am waiting for my order to be finished they gave my crazy puffs to a walk in customer. 2nd time I placed a pick up order, which she said was a 25 minute wait for something that that’s supposed to be “hot and ready”. I got there at the 25 minute mark to be told there was a “mix up” and the crazy puffs dident get put in and would be an additional 15 minutes and they would bring it out to me when it’s done. 20 minutes go by I walk in to check status and the employee grabs it out of the warmer and was sitting for 5 minutes while no one brought it out as stated. 3rd time I placed another pickup order, same thing 25-30 minute wait for a “hot and ready” and “crazy puffs”. I wait 25 minutes pull up to drive through and pay and they tell me the pizza was not put in it’s gonna be 15 minutes. So I wait then go in cause at this point half of my food is cold and I dident want to have a hot pizza and cold puffs and asked for my order to be made all at once so I can enjoy a hot meal not a half hot meal. All to be met with an attitude by the manager “well they aren’t prep’d so your gonna have to wait” I grabbed my food and left. I will not return after 3 times in a row being treated with absolute terrible service not to mention my puffs look like someone without no...

Little Caesars as a whole has gone downhill over the past decade. Their Hot N Ready was an industry changing idea, but clearly they couldn't keep up with demand because the quality of the pizza itself has declined DRASTICALLY. I used to think it was just the store I frequented that couldn't make a decent pizza, but I moved to the area and tried the Belsay rd LC a few times - same crap.

Flat as cardboard dough with a super thin layer of sauce and burnt cheese on the top. It does not taste good. If you get a pizza that tastes like anything other than the greasy crust, we'll find out who made it because they need to train the rest of the staff.

This particular location has had slow service the 3 times I've been there, leaving me sitting at the drive thru window for several minutes while they finished up conversations with fellow employees.

3 strikes, you're out. I didn't want to give up hope of having a decent LC pizza ever again, by considering I moved an hour away and the pizza still tastes awful, I guess this garbage is now the corporate standard.

To top it off, they increased the price.

Figure it out, LC. Start using more sauce, that'll REALLY help things. Not that I'll ever know, because I'm finally giving up on LC for...

A lot of the people complaining here obviously don't know how fast food businesses work. You want extra sauce/cheese? You ask for it. They will happily give it to you. They are only allowed to use a certain amount based on the store's standards. Usually the amount they use is adequate enough for most. As for delivery times, depending on the day, time, and weather/traffic conditions, of course it's going to take some time for your meal to arrive. They try to make it 30-45 min, but orders come in, snow falls, or traffic occurs, and obviously they can't just wave a wand and poof it all away.

Have never gotten sick, have never had problems. These guys are always kind and helpful and take good care of their regulars. Also, one of the only LCs around that still make stromboli. Definitely not corporate, because corporate doesn't let LC stores make those anymore. That's also why it's more expensive, because it's a franchise. $5 Hot N Ready Wednesday, so make sure to call ahead and then you won't have to wait as long and/or have to have them throw in a pizza last minute. Just a heads up, the customer is NOT...