Bakers Dozen Donuts — Restaurant in Caddo Mills

In terms of actual mileage, this shop is the closest to us. But we usually visit the one further away. Simply because we enjoy the donuts there better. But mainly as others mentioned in their reviews. The first time we went, my wife ran in to get some donuts. She came out with her own mood now bad because of the woman inside. Well, maybe she was having a bad day. So we waited a while to come back, same thing. This time, I go. I thought to myself, I’ll keep my order simple. A half dozen glazed, a half dozen chocolate and a dozen holes for my youngest. I walk in, two people in front of me. I watch the people in front of me, just callous and unresponsive to the their pleasantries. I get up to the counter place my order. Say my usual “thank you” and “good morning”. Nothing. I pay and say thank you and have a great day. I get the stone face “really?” look. Get home so the little can eat before his baseball tournament. Donuts are mediocre at best. Because of the nonexistent good customer service and meh donuts, a return visit is most definitely not in the cards. We will continue to go to the shop in Lavon. But if you like this place, that's fine. And your experience might be...

I’m seeing posts of people calling the owners thieves. Sometimes things happen and a store will over charge you because they hit a wrong button. This donut shop uses an old fashioned cash register that they have to hand put the prices into and a credit card machine that they have to do the same to.

One time they did overcharge us by $100 on the credit card and my husband went back the next day with the receipt and showed it to them. No problem. They fixed their mistake and even tossed in the same donuts we had gotten the day before for free!

Every time we go, and we have a large family, we get at least a dozen donuts and they always toss in extra donuts and a bag of donut holes for free. If there’s a problem, they fix it quickly. The owners are sweethearts and their customer service is excellent. You get fresher and lower costing donuts than if you’d gone to The Walmart...

Uhhhhh... am I being punk'd?? This place is something straight out of a bad sitcom...and NO ONE is laughing. The lady behind the counter LITERALLY yelled at a maybe 12 year old girl in front of me trying to fill her box of a dozen because she was taking too long to decide (in the lady's opinion...I didn't mind her taking time to make choices and my son and I were the only other customers at the time) When the little girl picked something she wanted the lady put a different donut in the box...not one time... not two times...but three times!! And then when the girl asked to use apple pay, the lady SNATCHES her phone and almost throws it back to her after she scans it. My 10 year old was almost afraid to order his breakfast 😅 This lady is a...