The food was good. The service sucked. The waitress brought a chocolate milkshake in a tall glass with shake running all down the sides. It made a big chocolate puddle on the table. She took one swipe of the side of the glass with a napkin and asked if we were ready to order. I asked her if she could please clean this up. She indignantly said “I was going to clean it up before I left the table”. Then she left the table without cleaning it up and waited on other people. Came back to take our order and still didn't clean it up! She never did clean it up so I had to do it myself. Unacceptable Heather! This was not good service and you know it. You would have gotten at least a $5 tip instead of what you got. I almost didn't leave anything. I won’t be back.
8-21-17 After receiving a gift card for $10 from HH and some apologies, I went to the HH here in Abilene (Tye). The food was very good and the service was very good. The waitress was friendly and attentive and checked just enough to be helpful not annoying. I have written it's own review at its place. Good job of damage control HH! This type of treatment will make me a...
Read moreGrits were so runny I could have used a straw, eggs nice and fluffy, hash-brown’s were fair, sausage both pork and turkey were good and the coffee was weak with no real flavor. BTW price wise I would say it’s in the middle. Would I be back NO!!! My server was really nice I believe her name was Kim however there is a lady there who uses her “whip”voice to get stuff done … too bad she missed the dead roach on the floor by the door this morning. feel sorry for her servers/cook on having to deal with her and I’ve got a feeling that she would rather have local people vs. passing through ones and having it to stand out as a place to come and enjoy a meal. I hate that I was referred to eat here by a friend as this was a bad choice. I could’ve got a better meal at the Golden Arches across the street. Upon reading other reviews I agree there are upgrades for things and you do want to see it make it but I don’t know??? Like I said I won’t be stopping here ever again.. more places to throw...
Read moreI decided to try this place out on 2-10-24, so I ordered me and my family breakfast online for pick up. Pickup stated 9:49a and I arrived maybe 15 mins after this. Upon entering the Facility I immediately felt "out of place" and was greeted fairly at first until I asked about my order pickup time. Hostess got snippy and said I'd have to wait on the other side.. Went to where she directed and the lady cook got snappy and said "we're busy, you have to wait".. Whole time I'm seeing an order on the counter which I think is mine.. Maybe 10 mins of waiting, a male cook came and asked my name for the order. I told him and he grabbed the bag in which I saw on the counter. As soon as the lady cook saw this, she yelled "he doesn't get a drink!" . I responded, I didn't order one. And left. On top of this, food was dry. I definitely got vibes of prejudice in this establishment as a previous review...
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