Starbucks — Restaurant in Calexico

Hi Starbucks team,

I wanted to share feedback about a recent experience with my (specific drink) order which was a Glinda's pink potion. Unfortunately, it wasn’t prepared as expected it and it missed the usual Starbucks quality I look forward to. The drink glindas pink potion, had matcha foam instead of originally the strawberry foam, it really affected the taste, and I ended up not enjoying it. I know your team usually does a great job, so I wanted to let you know about this so I (and others) can get the consistent quality we love. Thanks for your...

Drive thru screen not working, employee did not repeat order back to us and well sure enough our order was wrong. We approached the window and it automatically opened 3 employees stood there chatting away with out us being acknowledged. Uniform policy must not be enforced here since no one had a name tag on. We over heard the employees claiming we did not request the specific drink we ordered. Overall bad...

Sometimes it’s good and sometimes it’s bad. Today it took 45 minutes to get my drink and when I pull up to the window they were talking and laughing. Yesterday I went with my boyfriend and same thing, pulled up to the window and they were having a conversation among themselves not doing anything. I get the lines are long but they are long at other locations too and they never take more than...