Blue Ox Cafe — Restaurant in California

They charged me $7 more for my sandwich then the price advertise online. I ordered a Monte Cristo because it's rare to see it on a menu and I hadn't had one for a long time. I was disappointed.

When I got to my car and opened the box to look at my sandwich there was a long black hair in between the bread and the meat in my sandwich.

I know that this can happen anywhere even at home but if you have long hair you should have it up in a net any hair should be up in a net when handling food.

I was very hungry and had to get to work so I only ate the half of the sandwich that didn't have the hair in it. The French toast with soggy but the sandwich was stacked with a good amount of ham.

Also the house salad was just a bunch of the innermost leaves of the lettuce head and were bitter.

Also the people that worked there looked unkempt. I realize this is in the mountains but food service workers should at least look neat.

This is my first bad...

So I’m giving this a 2 star simply because my fiancé and I went two days in a row, the first day I got a Salted Carmel Frappe and it was absolutely terrible . There was nothing but an inch of Carmel at the bottom of my cup (the Carmel ended up getting completely hard about halfway thru the drink) , the whipped cream was disgustingly thick and fatty , the frappe itself tasted so watery , I didn’t taste hardly any coffee , and also not to mention that their straws are not meant for coffee , they’re restaurant grade soda straws . Today , the second day , we decided to try the red bull boba drinks , which are actually pretty good , but no boba straw ? What drink shop offers boba drinks but doesn’t have straws so you can actually drink your drink AND get the boba , that’s the entire point of putting boba in...

Very nice staff and a very clean establishment. But it seems since the store in Susanville opened the Blue Ox in Westwood has been neglected. Myself, my mother, stepfather, and a few neighbors have noticed the quality of the food and the selection has gone down. The sandwiches are stale often and the milkshakes are extremely “runny”, I guess that would be a world to describe it, and lacks flavor. I really hope this place turns around and starts providing the quality they once had. I hate to give this place a poor review, they’ve been great in the past. But with more customers in Susanville I think the Westwood location will be closing...