Geyserville Grille — Restaurant in California

This place has really gone down the tubes in terms of service and pricing. The prices have gotten so high, and the portion sizes do not justify the price. As for service, this place is the pits. It started off with no greeter at the door to show us to our seat. We had made a reservation for 6, and the place was empty but for 1 table. I stood there for a solid 3 minutes with no workers in sight until I saw one of our party sitting at the outdoor tables, and just joined her myself, along with 2 others who were with me. We waited a full 10 minutes before anyone came to take drink orders or appetizer orders. We ordered both lunch and appetizers at the same time. The waitress was nice enough, but it was ANOTHER 25 minutes before our appetizers came out. We finished the appetizers within 15 minutes, and the waitress came out one time to fill the iced tea cups. Except she only filled one, and then left the iced tea dispenser on the table, without filling the cup of the other person who had iced tea. Keep in mind, there is ONE other table in the entire restaurant that is occupied. After we finished our appetizers, we waited for the food to arrive. At a little after the one hour mark since we had arrived, we went in and asked about the food arrival. We were assured of would he right out. Another 10 minutes passed... finally one of us had to leave because she had another appointment, so we decided to take the food to go. We went in to tell them to pack it to go, which took another 10 minutes... mind you we ordered 4 salads add shrimp and 1 salad add salmon, and 1 roast beef sandwich with au jus. NONE of that takes more than 15 minutes to prepare. When they brought it out, the waitress (not our original one) said, "I'm so sorry, this never happens, we are short one staff member today." Again, only TWO tables were filled including us and I noticed one more as we left. When someone in our party mentioned "It has actually happened nearly every time we have come here." The waitress snarkily added "Oh ok, well not since we've had a full staff." And handed us our food. All in all a terrible experience. Side note, we were sitting out on the patio, and it's about 95° today, so that only...

I took my mother and mother-in-law here for Mother's Day brunch and was expecting to have an amazing time. The special menu looked great. My parents are both retired professional chefs who worked in 5 star restaurants in Sonoma County for decades. My mother and I both ordered the lobster Benedict. My mom couldn't find any lobster on hers and I had weird congealed pieces that didn't seem cooked at all and were unidentifiable as lobster. The hollandaise was runny and lacked flavor. It was the worst eggs Benedict I have ever had. On top of that, when the waitress brought mine out one of the poached eggs fell off onto her finger and she didn't offer to bring a new one. My husband and my dad got the chicken fried steak. My dad got over easy eggs and they were brought over medium. The breading on the steak had no seasoning or flavor. They both ordered sourdough and were brought rye bread. When my dad told the waiter that he got rye, his response was "oh, weird" and walked away. To top it off, we sat and watched other moms get handed cut roses and my mom's didn't get any. Who knows, maybe the chef walked out or something and the regular wait staff was back in the kitchen. I felt like I was in a service from Restaurant Impossible. It was truly the most atrocious dining experience to the point that we just ordered a bottle of champagne and tried to laugh it off. The setting is great and the wait staff was very young and obviously just untrained. I recommend this place consider a change in management and hire a new chef because what we experienced was nothing short of a train wreck. I can't believe I...

Great little place, I just hope they get their act together. Arrived @ 6pm. Party of 6. The place was empty. They just started serving dinner for the summer season the day before. Breakfast and lunch year round. Beer taps were empty. The bottle selection was lacking. Pops ordered a bottle of wine and we waited... and waited... and waited. "Your wine is coming". From where??? Horseback from Napa? 50 minutes later the waiter asked "how many glasses". 4 glasses. The female manager brings 3 heavy pours and says "I need to open another bottle". Only one bent up cork screw on site and it was difficult to open a bottle. She gets it open and I explain that when ordering a bottle and 4 glasses, that's what you bring to the table. 1.5 hours into the event, the entrees come. 4 of them... Party of 6? And we wait, and wait. "excuse me, where are the other two entrees"? Deer in the headlights look. "The food is getting cold, we can't start until all of us have what we ordered". 15 to 20 minutes later we could eat. The food was great, the service, not so much. In an attempt to make amends they comped one of the entrees. The bill came and, no, they didn't. They did the bill over again and didn't comp the entree. 3rd time's a charm. I'm from out of town and when visiting there are so many other options that I don't imagine I'll be back. If you're staying at the Inn, give it a try. I can't imagine that they have been open so long with this...