McDonald's — Restaurant in California

unfortunately not much positive at this location and its not an issue with the food. the soda is generally good and food is generally fresh.. and wait times are fine. this location needs a major attitude adjustment. in my experience it doesn't matter how I choose to pick up my order whether it's indoor, drive-thru or curbside. you're going to get the same negative bitter beer face service. it's not an isolated incident and it doesn't just happen with one specific person. I try to keep my reviews positive but I also keep it honest. just for clarity and transparency.... it's not even something they said to me... it's just the overall attitude... repetitively. I always just leave that place feeling like why do I continuously come here knowing I'm going to get a little bit of attitude like I'm making them go out of their way to hand me a soda through the window.. God forbid I ask for napkins or ketchup cuz when I do . literally i consistently get an exhale... a dirty look.. and before I can even get the last part of thank you out.. the window shuts & I get a cold shoulder. actually I just had a great idea the next time I go to this location, I'm going to make it a point to get the name of the person who stands out above the rest with a great attitude... I'll even update this review to rave about how wonderful my experience was because of the attitude of this one person... to...

Staff is generally rude in the drive thru on a daily basis except the girl who is there almost every morning taking orders and one gentleman in the evening.Today the girl handing out orders put a hot coffee out the window and said "here!" I told her it wasnt mine and sĥe rudly said "whats your order then " i told her I accidentally ordered curbside but the other lady told me it was fine to grab my order. (Iced drink is all) She slammed the window shut and was clearly mad. Donna then handed me my order and scalded me telling me she is upset because I'm wasting time and im in the wrong! I told her i offered to drive through to the curb but the other lady said it was fine. She then told me it is not fine and she understands why she slammed the window on me. I asked the girls name that slammed the window on me after her rude "here!" With a coffee thay wasnt mine and Donna declined giving her name. This isn't the first time Donna has been rude in the drive thru, and not the first time ive been made to feel like an inconvenience. If something this simple warrants treating customers poorly you need new staff because they clearly are in the...

Update! I first need to say I'm sorry , Mr Baylard and all who asked when McDonald's will be open. Good news is I did speak to the contractors it is planned to open in 7 Day's from this posting (hopefully) its going to be great your kids will love the all new LCD order and pay stations, everything is new and improved its going to be epic!😁 . Please Remember to support our Nurses their job is so very important we need them all. I included new pitchers of the work as its being done only here on Google Maps..🎉The date is 12/4/17 as you know Mc D's is open there has been some trouble, mistakes have been made you know the kind of screw up that makes that vain in your head throb with anger.I'm confident that the majority of us has said at some point "WORST DAY EVER" at least I have my Big Mac & large frys, as you open the bag only to see a kids meal.Thats right my personal exspireance.To be fair I'm going back to see the manager I'm sure He or She has a plan to resolve these many issues before the Owner finds out.This is Genos7 Thanks for using...