The Par Lounge and Deck — Restaurant in California

We were really looking forward to visiting for Mother’s Day but unfortunately our experience here was the worst of any. Our reservation was changed without notice or explanation, the service was slow and food and drinks were forgotten. We had to continuously ask for drinks that were already ordered, etc. Half the table got their food and finished while the other half still did not have their food by the time the rest of us were done. We had to ask where the food was after 25 minutes and they were oblivious that they didn’t bring everything. We had all ordered at the same time with the same waitress but we were accused by the manager of ordering the meals that did not arrive at a later time. I believe this was an attempt to blame us for yet another mistake on their part. The manager told me I needed to calm down when I was politely explaining to her that we did order everything at the same time. I was holding my 5 month old son while talking with her and I was not being loud in any way. Her treatment towards me elicited frustration from the rest of the table so she then told me she would only talk to me after telling me out of nowhere to calm down? She ridiculed us and told us we can go somewhere else if we didn’t like how they served us. She scared the children in our party and they were all crying. It was very chaotic, unprofessional, and just really hurtful and disappointing. Our waitress, who sadly contributed poorly to our experience, was the only one who apologized and acknowledged the many short comings and unprofessional events that occurred. By principal, we paid the tab even though she was threatening to call the sheriff on us while we were explaining to her that we don’t want to pay for the food that just came. We asked for the information of the person above the manager and she refused to provide the information. If you see this review, please contact us. I am consulting an attorney and would like to resolve this with you first, if you’d like that...

This place last time I remembered was great all the way around, had friends that worked there. Grew up in the Country Estates and haven't been back to the Par Lounge in around 4 years, things have definitely gotten worse. Last night around 8pm 8/8/25 I brought my 10 year old daughter with me to have a daddy daughter date, within 10 minutes she wanted to leave and so did I. People were very stuck up and acted like they didn't have time for serving anyone, so we left. Today I went in by myself for some lunch (thinking maybe everyone was just tired and had rough day, I bartended and served for a while I certainly know how it goes), same thing. Nobody had time to serve me, I walked through the bar a few times hoping to find a seat inside to watch the game and certainly made myself known. Nothing, not even a hi/hello or can I get your beer or a menu. Nothing, I sat down outside (no TVs) and finished going over the lunch menu, I walked back inside to try and get someone's attention that worked there to get a beer and order food. Looked at me but again, didn't at least acknowledge me or even smile. I sat back down at my table, made a paper airplane out of the menu (took my time making it fly well) and sent it flying as I walked out. Not impressed at all, really hope this helps get something back to the way it was but I doubt it. Either way won't be back, now I understand why my friends don't work...

My first time eating there. The view from the deck had a relaxing and calming effect. The food, once ordered was good and displayed nicely. The service on the other hand was terrible. I sat at my table over 10 minutes, mind you there were only 3 other tables occupied. I had to walk inside and ask for the waiter/waitress that was assigned to my table to provide service. When the waitress, who later identified herself as Denise, arrived she asked what was wrong. I said the service is terrible, her response, in a loud voice, was what, what's wrong. I asked her to take her attitude back inside and to give me another waitress. She refused and said she did not have an attitude. With out any remorse, she said let's start over. "Hi my name is Denise, would you like an ice tea to drink. I responded yes and at this point the rest of my party arrived. The rest of the meal she was very rude and blunt to me, while being pleasant to the rest of the party at the table. For a first timer, dealing with and ill mannered, major attitude waitress, left a less than favorable experience with me. I hope not all of the employees inside the bar/deck...