Shibam Coffee — Restaurant in Canton Township

I came here with my pregnant wife and sleeping infant, ordered Adeni Chai, a refresher, milk cake and samosa. We were told to sit down, not given a receipt or anything.

People came after us, ordered and immediately got their drinks delivered to their table, their cakes got taken straight to their table. We waited half an hour and still nothing while everyone after us got their food and drinks. My pregnant wife had to go Up front to ask what was taking so long for our order while our baby was sleeping on my lap, and the server asked “what was your order?” The same server who sent us to sit down at any table. At this point we had to leave and asked for a refund.

The refund was eventually processed, but before that they asked for the receipt they never gave us, and asked for our order number which they never gave us. Horrible service all around, sorely disappointed we wasted valuable time in a crammed evening waiting here...

This was phenomenal! The 2 of us tried a couple of things, their Adani Chai, and Shibam coffee. Both were out of this world, this might be the best Chai in Metro Detroit, and I've had hundreds of cups my many dozens of shops, and this really stood out above all others. The Shibam coffee was well spiced and truly a delight to drink! We also tried their Sabaya and Honeycomb, both were outstanding, the Sabaya was crispy, flaky, toasty with a beautiful honey drizzle after roasting, and the honeycomb was warm and creamy with a smooth and wonderful honey drizzle glaze that just added a depth that was incredibly happy-making! Not only do I highly recommend, if you miss this, you've missed some of the best Detroit...

I have no complaints with quality and taste of food or service or ambience. That’s all fine. Prices are definitely on higher side but that’s not uncommon in today’s world.

My objection is that the set up is charging 3% credit card surcharge on top of expensive food.

That 3% has become very common in middle eastern set ups in and around Dearborn. No local (US) owned businesses charge credit card usage fee. I understand that they want to discourage customers so they start paying cash and these businesses can avoid paying taxes. We must discourage and boycott such businesses and report these kind of cases to consumer...