Penn's Fish House Restaurants — Restaurant in Canton

I hate to write a bad review but unfortunately the food was well…..just bad. We ordered from the Canton (peace St) location. Not sure what happened, but every item we had that was fried was SOOOOOOOOO salty that we couldn’t even eat it all. We spent over $75 and the majority of the food ended up being thrown away. We also didn’t receive any sauces at all. No Tatar sauce, no cocktail sauce, no ranch or comeback sauce for the appetizers, no ketchup. Nothing.The portion sizes are so small as well, especially the Mac and cheese. It was a little 1/4-1/2 cup styrofoam container that was only half full with Mac and cheese. We were thinking the children who are 4 and 22 months could share one, but it literally was too small for that. For $2.39 it definitely wasn’t worth what we got. We ordered dinners/snack plates, and appetizers consisting of fried catfish, fried chicken, fried shrimp french fries, fried okra, fried pickles, fried green tomatoes, fried cheese bites, fried mushrooms, Mac and cheese, and French fries. We were really looking forward to enjoying our food too, but unfortunately that didn’t happen. I hate to say it, but I don’t think we will be eating there again for a long time. So...

This comment represent the Penns across from Canton Discount Drugs in Canton and not the Penns on the highway. The service was horrible. Called in an order drove up to the window and the employee with dreads was rude and nasty, no hello at all. She starts going off on me about not stopping at the call box. I was so shocked that I told her to keep her food. I later called the store and the person who answered put the window person (not sure if man or woman) back on the phone, she goes off on me, spells her name "... Morgan" (as if she did't care), and hang up the phone. So, I went to the Penns on the highway to get the corporate number and voiced my complaint to corporate. They offered gift cards but I declined because never ever ever ever will I step a foot into this business again. In speaking with other locals, this restaurant is known to be rude and...

Just horrible. The fries tasted like they had sat out under a heat lamp for two or three days. They were not fresh and some of them were so hard and rubbery I refused to eat it. Shame on the people cooking and serving this dish that way. I spent $10.00 on a hamburger meal. It did not even come with a drink. And they were too lazy to cook some fresh fries. The burger was equally a disaster. The little black patty was tough and semi hard. The bread was not fresh.

I also ordered catfish and fries and okra and that was a little better although I ordered and paid for two portions of catfish and they cooked one portion.

I will never go back to this Penns fish house. The location in Madison cooks everything fresh.

These folks cheat by serving old outdated...