I never really have issues at any Wendy's. The food was good for it being fast food. The service was better than most other similar fast food places. I do not like the unreasonable time limits corporate or whoever decides that they only have X amount of time to make and hand out the order to the customer. If their bonuses or whatever management gets for getting the food out as fast as possible didn't have so many unknown/unforeseen variables, it probably would be less stressful to the non managerial employees. Putting a time limit on service takes away from the quality of service you receive. That's for the drive-thru and the front service counter. I know it's fast food but anyone working for the public should be able to provide at least decent customer service skills. Putting a time restriction on that deters away from the quality! Quality over quantity any day! The drive-thru cashier was polite! The outside of the restaurant was fairly clean. The food was good...
Read moreThis has to be the most ghettofied Wendy's ever. I came across this wendys because I was lost. When I saw it I decided to place an order and simply ask for directions while there. After I had paid I asked the drive thru associate if she knew knew how I could find the closest park. She turned to another employee and asked and all I heard was a loud string of profanity instead of a simple "I don't know". She cursed this agent who was very timid acting. I asked for my money back. When the employees have no pride in how they behave in front of customers and evidently no fear of mgmt if they behave poorly I can't trust the food quality. And on top of it the agent at the window had a runny nose and I saw it. Fast food places need to pay more to attract higher quality staff. When you pay trash wages you get...
Read moreI went there this morning, when i was in the drive thru getting my order taken the lady said something and i couldn’t hear her so she proceeded to catch an attitude with me.. me being me i got one back. Once i made it around to the window she spoke but i didn’t say anything she asked how we were doing I said good once i paid she said have a good day i said you too.. as she proceeded to close the window she said something very rude.. i couldn’t make it out but me being the bigger person i let it pass… the lady was at the back window she had on glasses.. mind you its 8 in the morning why do you have an attitude all because i said “can you say that...
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