It’s okay. My last two online orders were partially incorrect, which I was annoyed but I decided to try this location again due to it being literally 4 minutes away from my house. This time I tried to redeem my free 2ltr with my two large pizzas at the counter, but since it wasn’t added to my cart with the pizzas, they said no. Which is fine, but in the email, it says if you need to change your order to talk to the store directly. My pizza hadn’t even been begun to be made yet so why couldn’t we just adjust it? (This was 40 minutes after ordering btw, so do they need an additional oven or?) Also, it’s not like in the app when you redeem something like that it has the instructions to add it to the cart for an online order. It literally says “save offer to redeem”. It just goes to your “saved offers”. They did not have any taco sauce packets for their taco pizza. So whoever is doing the ordering should make some adjustments on their sauce packets. & now we’re at three strikes. My expectations are usually disappointed with this Caseys. 32nd St Casey’s always goes above and beyond. I think I’ll just start making the drive for the...
Read moreBack when Casey started doing the breakfast croissants I tried them out. They were so much better than the usual Sonic I was getting. The next time I came in a few days later they were running short. So I settled for something a little less than what I wanted. After about the next 12 times of going in and trying to get something and not having it or the lame excuse of " we'll have it in about 20 minutes " just got tired of hearing it. Today, for the last time, I tried to get the breakfast. The only thing they had left was a piece of pepperoni pizza and a bacon egg and cheese croissant. Now if you're going to put up big signs bragging about how great your breakfast is you probably should have it ready to go shouldn't you. I understand it's a busy station but I was there at 7:00 a.m....
Read moreWe came in at closing, my son wanted donuts even though they were from morning, he got a fritter not knowing it’s more, she did it was more so he picked another as she threw it in the trash, she wasted the dough for what? They were throwing away all doughnuts. He then picked 2/$6 dipped pretzels but the tag was outdated and they refused to honor it for an extra dollar. This was disappointing because I’ve been going there for twenty years and instead of customer service they saved Casey’s $1.50. I think I will go right across the street next time. Better prices and reasonable people. I know this worker has been there for decades I think she would know how to deal with customers by now. Attitude and snark doesn’t fly with me...
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