Domino's Pizza — Restaurant in Cedar Park

Updating to 4 stars - received a hot, fresh, delicious pizza via delivery yesterday. Firms my belief that what happened the other day was a fluke situation.

Leaving 3 stars since I typically get good service from this location and I’m hoping this was a fluke situation.

My order today was made far too early. It sat at the store for 45 minutes and waited for the driver to return from what I suspect was a double run. The driver then took my order with another order that was located south of the store. They dropped off one order and then drove past the store to deliver mine. Why?! The driver should have left my order at the store and picked it up on their way back north. I managed a pizza chain branch several years ago so I absolutely understand when doubles need to be taken. This was not one of those cases.

Next time, instead of trying to bump stuff off of the make screen to get it over with, please consider the timing/availability of the driver and delay making the order accordingly. I’m very displeased that I paid nearly $40...

Rude manager in charge. It was an extremely uncomfortable experience to have to witness the manager talking down to his employees. The manager was very rude yelling that you are not listening to me and you have to listen. I felt really bad for that poor kid. He is clearly just a high school young guy and this is most likely his first job. Definitely not the way to lead a team and run a store. Honestly sad. I will not be returning to this location again. This was my number one best location and recommended to all my family and friends. The employees here are so friendly and welcoming. Not sure what happened and who put this guy in charge. I actually go out of my way to reach this location and pass 2 different dominos locations to get home....

Online coupon deal orders are great when they work. Otherwise, one must call and place order. On the phone however, it seems like anyone that walks by the building picks up the phone, and have no clue what’s going on! I know they mean well, but the lack of any type training shows! When ordering, one must repeat the order slowly, and repeatedly. Even then, when they read it back it’s wrong! I’ve had to guide them on two different calls on what to do next, like “ok now you take my credit card number, and let me know when it goes thru”. This after repeating the card number three times! Almost comical. Please Dominos- fix the online ordering system pronto, or require better on phone training. Makes me just go with the Marcos...