In town for an event and a group of us stopped in for dinner. Place looked promising and the interior was nice. Went to order three simple things. Burger basket with fries, loaded potato wedges and a Boss 302 (chicken, bacon, ranch). I was one of the first to order. The older gentleman at the register appear to be unable to operate the cash register and ordering was extremely painful. I had to explain the order several times and even showed him their own menu. I then paid for our meal. Then waited and waited, we had arrived about 6:00 pm, the others in our group placed orders after ours. They all starting receiving their food before me. Finally delivered the burger basket with nothing on it even after telling the incompetent gentleman who took the order to put everything on it that the menu described. Then the loaded potato wedges came plain. Still no Boss 302 grinder. Took the potato wedges back to have them corrected. Reminded them again about the grinder. Over an hour later the potato wedges returned along with a sandwich I did not order. Went up to the incompetent gentleman and a younger male and asked them again about the grinder. Sometime later they brought out a chick bacon ranch pizza. I finally ended up leaving without the grinder. This was one of the worst experiences I’ve ever had at any location in Central Lake. Been coming here for years and you can guarantee that we will never return and I will pass along to all of my friends and acquaintances, who come here every year, to stay away from this place. Also, the young man with the attitude should find a another job that’s not in the...
Read moreHorrible experience. Drove to try somewhere new. First customer of the day. Taco pizza was so greasy I have a video of it literally dripping. I opened it and it was missing the lettuce and tomatoes and salsa. We went back in and they gave us lettuce and told us to cut it up ourselves. They didn’t cut the tomato at all until we asked them to. It was about half the amount needed for the full pizza. They gave us maynoise and when we asked about that he said it came with that and one sour cream. Who eats maynoise with taco pizza.
The breadsticks that were ten dollars- had six pieces.
Shocked by this whole situation. 45 minute wait. Disgusting food and rude service. I’m a local business owner and I would be embarrassed to serve the community in this...
Read moreNot impressed with the way that my order was taken over the phone. Felt rushed through the order taking process. When I asked to pay over the phone with my debit card I was blatantly told, "No. I'm really busy and don't have time for that. You'll have to pay for it when you come to pick it up". I've never been refused to pay over the phone by a pizza establishment. When I explained that someone else was picking up the order for me the response was then, "Well I guess I can do that really quick." Couldn't Couldn't finish giving my card information before the person skipped onto asking for expiration date and ended up having to start over. I understand that being a small business is difficult, but customer service can make or...
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