Lotus Chinese Cuisine II — Restaurant in Charlotte

Went to Lotus Cuisine II tonight on a whim as I was shopping next door at Harris Teeter. This was my 3rd time ever ordering from this restaurant. Walked in, placed my order and added $2 for a drink as I saw they had a Pepsi cooler. After paying, I go to the cooler and there is no Peps or Diet Pepsi....just water, apple juice, and a couple other non soda options that I would rather not have with chinese food. Then I recalled this happened to me before a couple months ago at this location....so I mentioned to the lady behind the counter that the drink options were scarce, and she said they "ran out". I almost went back to Harris Teeter or CVS to buy a Pepsi or Coke but decided not to. Remaining options in the cooler were water, apple juice, diet mountain dew, diet green tea.

With that said....the main reason I write this review is that I ordered Kung Pao Chicken, brought it home, and it was bland and rubbery. I was a little bummed about the drink options, but I was really displeased and ended up tossing out my food....just plain and simple it was not a good experience overall.

I live pretty close and had hopes this might be a reliable go-to, but I have serious doubts and I'm not likely going back and will look for better options even if it means a...

I'm an employee at Lotus Cafe in Ballantyne, decided to stop by to see how good the food is since both restaurants have the same recipes.

Ordered a #6 Kon-Bo chicken lunch combo. Everything was cooked well, but the chicken was tender and had a good texture it was both bland and lacking in heat. Fried rice was somewhat dry and egg roll, while fried perfectly, had little flavor too. Finally, peanuts in Kon-bo had an aftertaste that I felt shouldn't be there.

Food wasn't amazing nor awful, just average (imo our food is better but don't quote me there). Was pretty...

Called in an order and went to pick up my food. They gave away my order as evidently it was confusing that an order for a family of four (my order) was the same as an order of a single bowl of soup. They laughed at their error. Then told me my food would be ready in about 20 minutes and I could wait. Offered no apologies or compensation for the inconvenience due to their error, but I was offered to pay full price and wait an extra amount of time.

Walked out at that point and clearly won’t be placing any orders...