Mughal Palace — Restaurant in Chelsea

Tonight was our first ever experience with indian cuisine. Outside of making things at home. The food was out of this world... the owners son was nothing short of amazing. Polite, friendly and genuinely enthusiastic about his cuisine!!! We got Keema samosa, samosa, poori, chicken tikka masala and chicken vindeloo The order was under 60.00 the food was fresh, flavorful, well seasoned down to the hint of finishing salt on the outstanding samosas. The flavorful jasmine rice with cardamom was a huge unexpected suprise. I didn't realize how much id missed always passing on jasmine rice all i can say is shame on me. We have been hugely disappointed in the food scene since we moved up here.... hope they open that sweet dining space back up soon!! Our Raita was missed but I don't even care my stomach is full my and heart is happy!! Glad to know we have a new "date night" spot so I don't have to cook 15 days a week lol!! Thank you saeev (im sorry if i spelled wrong I will be better next time) we appreciate you and your first impression of this exquisite cuisine. Can't wait to come back!! If you are hesitant or new to this, Try what we got it is "entry level" and absolutely satisfying!! Rickers cranberry wine paired nicely with it as well!! If anyone is looking to make a date...

SEE UNCOOKED NAAN VIDEO ATTACHED.

As soon we walked into the place we were seated at the tabled. There were people on other 2 tables. People were coming to pick up deliveries. In all honesty, The food taste was Ok but we waited about 1 hour for it on top the bread were not cooked at all. We ordered about 10 naans and out of them almost 5 were not cooked. When we asked the Owner son, he got upset insted of accepting that their naan were not cooked/ baked well. Despite clearly seeing it in the tray. Some naans were cooked from middle some were cooked from sides. So we had to cut the naan from where it was cooked and eat it and not left uncooked. At the end he said he will only bring one new naan, we tried to explain it not about the naan but the acknowledgement of their mistake. He was extremely rude. Which is not how you run a bussiness. He went to the back and then brought us a new naans and said he will not charge for 4 naans. Its not about the 4 or 5 naans if we can spend 200 plus dollar on the food then i dont think we will try to save money on 4 naans which is 2.50 each. It is about the respect you give to your customers and how you build a good...

So I am from out of state. Was there with my family. No one else was there at the time to be served besides us as it was only 4pm. So things started really well. However as few more tables filled and they got overwhelmed with online orders,things took a wrong turned. We waited for our food for more than an hour. Once the food arrived nothing special, no garnished just planed served. Half of the butter Naan was not fully cooked. As we brought that in their attention they didn't apologize they said we are really busy thats why. I saw few tables left as they were tired of waiting. We couldn't enjoy food as everyone else was starring at us while waiting for their food. We ordered three dishes, chicken Tikka, Butter lamb and spinach Channa, 1 mango lassi, 4 Naan and 2 Pepsi, bill was $90. Honestly this is more pricey than northern Virginia. Not that I will ever visit them again i am out of state.

I will recommend them hiring help, especially servers. They are small business we need to support them. That is why we need to point their fault and the solution. I hope...