So let me tell you about Josh. he went above and beyond got to beyond turned around, went above and beyond again He called to make sure that my order was correct. Then he called me to let me know that my order was ready. My son was picking up the pizzas. It was a rainy night And my son had never used a card so he called to make sure that I wanted to give a tip. The customer service is outstanding he is professional he is awesome I will forever be going to this Pizza Hut just because of the customer service Were they out of certain items? Yes, they were Were they out of certain toppings? Yes, they were. am I still gonna be going back? Hell yes I’m going to be going back because customer service is number one with this particular Pizza Hut and they have got a...
Read moreVery poor customer service. I ordered 2 stuff crust pizza. They called back to inform me they was out of stuff crust. Which was fine. But when I asked what the new price would be. I was told it was the same price. Then the phone was hung up. Called back and asked to talk to the manager. Was told the manager was busy that she could not come to the phone and straight hung up. So decided to take a trip up there to talk to the manager face to face. She was outside smoking, I was not even 5 minutes away, she was more than half way through her cigarette when I arrived. She had attitude the whole time. When asked for her mangers name and number she refused. She should not be managing of she cannot control her attitude or cant put down a cigarette to talk...
Read moreUp until last night, the worst this location has done is someone kept changing my name in their system but the guy last night doesn't need to be there. I was on the phone handling something important on my way there last night and didn't get to call ahead like I usually do. I tried ordering at the window and the guy said I'd have to come inside to order because "other people would be picking up." I totally understand that but, when I asked if I could just place my order and come back, I was told "No. It's just easier if you come inside." I had a serious back injury a few years ago and, sometimes, it's excruciatingly painful to walk, hence why I use drive-thrus. I ended up having to go to McHeartburn because your guy was too lazy to...
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