Original Buscemi's — Restaurant in Chesterfield Township

I'm sure this place is a local favorite. My experience is much different than other people who have given more stars for a rating. Non Accurate Description (Price) given of item ordered. Terrible representation (owner or employee....couldn't tell. He acted like he was in charge.) of what customer service should be. I explained to whomever I ordered from that I had $20 to spend on a pizza. I was told what I was ordering was going to be $14.99. When arriving to pick up my order I was told it was $21.99. + Tax. I questioned the price in Confusion. I explained what I was told over the phone. Immediately I was met with an aggressive tone in response. I PAID ANYWAY. I figured okay maybe this is what inflation has done. I was supposed to be getting a pizza with double pepperoni and double chz. I return with my pizza and upon opening was very disappointed. The pizza did not have extra chz, not did it have the amount of pepperoni you would expect for a DOUBLE topping. Honestly, I am not worried about the money. I am the kind of person who will literally order a $50 steak for the quality and atmosphere that goes with it. Some may love this place, but I know that will never see a dime of my money again. Poor treatment of a customer and definitely not giving you what you pay for. Good luck...

THIS BUSCEMIS DELIVERIES ARE OLD SQUARE SLICES SITTING THERE WAITING FOR PPL TO BUY THEM AS SINGLE SQUARE SLICES AND PUTTING 6 OR 8 OF THE SLICES TOGETHER ON A TRAY AND THROWING EXTRA CHEESE ON THEM AND REHEATING THEM IN THE OVEN AND SELLING THEM AS A FRESH SMALL AND MEDIUM SQUARE PIZZAS! THE PEPPERONI IS NOT SUPPOSED TO BE UNDER THE CHEESE AND THE MIDDLE PIECES AREN'T SUPPOSED TO HAVE ROCK HARD CRUNCHY SIDES AND THE END PIECES SHOULDN'T BE SO HARD YOU CAN'T EAT THEM AND THE SAUCE SHOULDN'T BE DARK AND TASTE WEIRD! THIS HAS BEEN AN ONGOING THING SO I SPOKE WITH THE MANAGER AND HE LIED ARGUED WITH ME . SO I EXPLAINED TO HIM I HAD WORKED AT A BUSCEMIS AND I DEFINITELY KNOW WHAT THEY ARE DOING THERE AND IT'S NOT RIGHT! THERE ARE MANY OTHER BUSCEMIS IN THIS AREA SO I HIGHLY SUGGEST YOU DO YOUR BUSINESS WITH ANOTHER LOCATION BECAUSE THIS ONE IS NOT RECOMMENDED UNLESS YOU'D LIKE TO GET REHEATED OLD PIZZA AND GET SICK. THE MANAGER SHOULD BE ASHAMED OF HIMSELF ACTING LIKE THAT TO A...

I have been shopping at this store for 8 years, today was my last day. I Ordered a Xtra large pizza with everything option for toppings on June 4 2021 @ 3:15 pm. Took the pizza home to eat as we most do, ate 2 piece simply because I was hungry dispite the fact the bottom of the pizza was burnt and the doughs texture and taste was about the same as the cardboard box it came in. I expressed my concerns to the store on the phone and they said that no replacement would be issued and how do we know u bought it from us. I then took the pizza back to the store and the workers/ management said that my pizza was not burnt and they say it taste just fine which is amazing they know how it tasted. No refund or replacement was issued because they could not admit they messed up and apparently customer service at that store, well they careless about that and cared more about giving a customer and attitude. I was even referred...