Jack in the Box — Restaurant in Chino Hills

I went through the drive thru and the lady who took my order made a mistake on my order. Instead of offering to fix it she had a attitude and said well you want to keep it you paid for it. I'm like so what now I have to pay twice. Then she says go to the front. I ended up going inside like you didn't refund me and charge me the correct cost of what I ordered.She continued to blame me like four times saying you need to confirm the order next time. I told her I told you twice what I wanted. I told her I wanted breakfast. I want 2 number 26's and that is the loaded breakfast. Finally she walked away. I believe the woman who refunded me and charged me correctly was a manager she was nice. The woman who was in the drive thru at 10:57am- 11:00am 12/3/2021 has a attitude problem. Don't blame a customer over and over when it's...

Customer service and food quality is excellent, but doesn't receive 5 stars because of the SERVICE FEE FOR USING CREDIT CARDS at the drive thru. This drive thru is located near a semi popular offramp and frequently has a backup at the order stand and a short driveway. If anything the use of credit card could reduce the number of customers served per measured time frame.

I live in proximity to other locations offering similar food and service and will likely patronize them instead due to not having to pay an extra fee for...

It was a bad experience. We waited at the door in the morning and saw that the sign was open at 6:30am. We arrived at 6:20, so we waited on the drive way, but there was no one to meet us. We entered the store at 6:35am and were told it wasn't open until 7am. The store is clearly marked 6:30am, and the store is also marked open. If you can not open on time, please announce, so as not to let...