On a random whim I decided to stop in during a walk in some great weather we were having, just to grab a few doughnuts and that was going to be it.
I got up to the register and one guy is counting the cash and coins, and is totally ignoring me. He noticed me come in, but didn't say hello, didn't look up to nod at me, didn't say jack. Eventually after a minutes or so a girl come around to help me, grabs the three doughnuts I decided on, and said i was good to go. (yes, I got my order for free)
I think the reason she just let me grab and go was as an apology for the other guy being as rude as he was, and also that she made it sound that I would not be able to pay for a while as the register was being worked on. Hey, I made sure since I don't like to get anyone in trouble, but I won't look a free doughnut in the bag.
Back home I gave the three a quick reheat in the microwave, just a dozen or so seconds, and, yeah, they were pretty acceptable. Went with a strawberry glazed, a coffee swirl, and a blueberry glazed. The blueberry was nice and cakey, the strawberry was sweater than I expected, and the coffee would have been perfect with a hot cup of Jo but was fine on its own.
Was originally going to go with a three star rating for that initial unhelpful individual, but the girl afterwards brought this back to...
Read moreMy wife and I decided to stop at this Dunkin and went to the drive thru. It didn't take long to regret the choice to go here. Though the food didnt take particularly long to come out the window, it was entirely disappointing. Equivalent to being handed a bag of sadness. My wife ordered bacon avocado sandwich. One would think that when the words Bacon and Avocado are included in the name of the item, it'd guarantee that the item would be made correctly. However, we were mistaken. Despite the name clearly indicating the required ingredients, we were given a single piece of bread(untoasted) with an ample amount of avocado spread and not a single piece of bacon. We also ordered the new breakfast taco with bacon. The breakfast taco came with high expectations as I had tried it already at a different location and it was quite good. However, lo an behold, I was let down again. I'm astonished that an employee would have the audacity to give anyone a cold breakfast taco. Not one single component of my taco was warm, let alone hot. It felt as though someone had prepared it and left it by an open window for 10 minutes. The bacon was cold and slightly flubbery, the eggs were cold, even the corn felt like little ice cubes.
The drinks were...
Read moreThis has to be the worst dunkin donuts in the entire 518 ! Whoever owns this franchise needs to make a team meeting asap , or get more qualified staffing , I usually don’t write reviews, but this by far has been the most consistent in all the years I’ve lived in Amsterdam for 20 plus years and this is the slowest working dunking donuts I have ever came across , I sometimes come here with the dreading feeling it will happen again , but will give them the benefit of the doubt and still after all these years they work the slowest , there’s absolutely no excuse , you have busier places that never pull people over or take this long to get orders out , on top of it all your order being wrong. RANT OVER !!!!!!! You should test speed in workers during training before hiring. Idk what’s going on but someone needs to...
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