La Palma Mexican Grill — Restaurant in City of Johnstown

I have eaten Mexican food throughout the US. I have always eaten at places run by authentic Mexican cooks. I look at cost, taste, presentation and portion size. Depending on where you are in the US usually guides the spice levels. If your near Mexico it’s hotter and if your in Maine it’s not as hot. At least that’s been my experience. Juan is a very nice guy with very little personality on the front end. However, you can tell he cares but suffers from language issues. The food here is authentic and the flavors are not to strong and not to weak. I have eaten here several times and always left not being hungry and happy. I’ve eaten all over the Capital district and had a little better here and there but paid way way more. For what this place charges and what you get here in little ole Johnstown, this is one heck of a place. I have included some pictures and just tell Juan, “some guy sent you” Give this place a try it’s really good. Update-we went for cinco de Mayo on May 5th 2022. We had a blast with some great beers and the restaurant filled up with people at every table. We ate dinner and it was really good as usual. We got to know the owner better and he is a really nice guy. His whole family has restaurants throughout the U.S. we will include some more pictures with this post. It’s July 25, 2022 and we just had diner. I had 3 chicken and 3 beef empeñadas and they melted in my mouth with a deep flavor of deliciousness. Additionally, I had a beef taco in the shell and soft. Both were very scrumptious. Lastly, I had one chili Rellenos. It was blacked and the cheese and spice were just right. I cut little pieces off and ate them on top of my empanada bites. I don’t eat here all the time but when I do I always leave happy and full. Nice to have something different in our area. Go! Go! Go! tell them “some...

Customer service is awful. I ordered a meal over the phone last night and paid over phone my boyfriend then went and picked it up. Last night I was very impressed, the food was great there is a large selection on the menu to choose from. I took a picture of my food and recommended it on facebook. I wanted to order from there again tonight because honestly there were a few things I wanted to try. My boyfriend said he couldn’t get through calling, so I tried. A woman answered and was extremely rude and said they were so busy so they didn’t answer I said great just making sure your open! My boyfriend called to place the order and pay I was then going to pick up on my way home from work. She was then rude to him refused to let him pay over the phone because she was too busy and then hung up on him! So of course I called back to speak to a manager explained the situation he said we don’t take payments over the phone. I said then why did I pay over the phone last night he went on to tell me that I didn’t. I said I did and I’m pretty sure it was with you. He said not me I wasn’t working maybe the owners. You think if your owners allow me to pay over the phone maybe you should figure it out! I told him to cancel the whole order as I’m coming from work and don’t have money on me. We will not be eating there again, I am very disappointed. Phone customers are just as important as customers in store. I was excited I thought we had found a cool new place to order out from. I will not be back and I will let everyone know how rude they are when dealing...

The best thing about this place was the service. The young man who waited on me was attentive and polite. The food was disappointing-- tasteless and insipid.

The beans seemed watered down, no flavor to the rice, the chicken taco was dry as sawdust. The enchilada had a sauce that tasted canned, and appeared to be a dry afterthought. My favorite dish, Chile Rellano -- was reduced to a processed cheese stuffed -- no love given in preparation (and this was the first version I had sampled that was not fried).

As many of the reviewers have said, the place was filthy. I'm surprised that this restaurant would pass a health inspection. I uncapped a bottle of hot sauce and immediately put the cap back on so that the black gunk adhering to the bottle top could not escape to wreck havoc...