Buffalo Pizza Project — Restaurant in City of North Tonawanda

We thought this place was going to be family friendly, which it's not. It's not buffalo pizza projects fault fault but more the regular customers. I have 4 kids and they were actually behaving quite well. We were getting all these nasty looks from the other patrons, mind you it was like 430pm when we got here. The employees were great and treated us kindly. It was pretty busy looking and they tended to us fairly promptly. The reason I gave the 1 star for atmosphere was solely because of the "regulars", not because the staff was unpleasant. Service was great. Let's talk about the food. The pizza in my opinion is not very good. It has some good qualities, but I just dont care for the sauce. It's a very savory sauce. I personally prefer a sweet sauce. The dough has a decent taste and chew, but when you get to the crust it tastes super salty. I like the pepperonis even though they looked burnt, they had a good flavor. When we grabbed a slice the bottom was super soggy. We ordered mild and honey bbq wings. They were fine besides the cheap fake butter taste in the mild wings. My daughter ordered a chicken in the grass calzone which she loved. They have pretzel sticks which were super good, but the cheese sauce it is served with was chunky and weird. We ordered cheese garlic bread which was fine except for the cheap butter taste again. More than likely I would not go there again because of the "regulars" nor would I order the pizza. The wings and pretzels were good enough to order again. My father was so upset about the atmosphere and the noticeable treatment from the regulars. He came to the car and said he didn't even tip. I went back in and made sure to give her a tip. It wasn't the waitresses/ bar tenders fault that the other patrons sucked. I felt bad that he didn't tip. I ended up giving 30 dollar tip. Which was...

Hours stated they were open on Nov, 27th at 4:30pm. They awnsered and hung up on me. Then proceeded to call back for next 30 minutes on not only my phone but also my wife’s phone and it just kept beeping busy ended up having to go somewhere else. They can’t say they were closed because I drove there purposely to see what’s going on they were open and I observed that they were not busy so they can’t say they were that busy. I could of ordered at the counter if I wanted but at that point ordered somewhere else. I have bought from this place several times before and spent very good money there and had other issues there in the past where they got our order wrong and I had to drive back after being home just to go back to get the correct items and there was nothing offered for inconveince not so much as a soft apology seeing I had to drive back. I do not ever leave reviews and don’t consider myself at petty person but when things happen more than once I’m gonna speak up. There is a lot of competition in N.T and I try to support a place that has done me wrong more than once at this point I’m asking you to convince me to take another chance...

(Based on this specific visit.) Dined in the bar area with a small group for lunch. The server (also the bar tender) was friendly, but busy. We ordered an assortment of items across the menu (calamari, salad, pizza, chicken fingers, hamburger, subs, fries). The food took a little longer than expected to cook, but all our meals were fresh & delicious, with generous servings. Prices are reasonable. Wish they had some soup on the menu, and maybe something simple for dessert. It was rather busy for mid-week lunch, and a 2nd server or staff member would have been useful. Also the music was very loud- especially for lunchtime! We asked for it to be turned down, and she happily obliged- but only turned it down slightly. Otherwise an enjoyable...