Papa Johns Pizza — Restaurant in City of Yonkers

Your customer service sucks and family pizza night was ruined.I have been a customer for many years even after your drivers were ripping me off giving themselves tips that were not approved by me.I understand you cc policy but my card is attached to my account and you need the 3 digit pen in order to use the card.Anywho the driver arrives and asks for my I'd and card I'm like I'm not sure if I have my card ( I gave it to my oldest to get Pampers don't remember him giving it back) but let me check , run back up stairs the driver pulls off. I immediately start calling him back he won't answer, I call the store wait on hold for at least 7mins finally someone answers the phone and says don't worry ma'am we've canceled your order.Like seriously you have to be kidding me, how does that help me, at the end of the day the pizza was paid for I had 4 hungry kids that behaved all day in order to get the pizza and your guys just canceled my order, the driver needs to learn patience. I have order online for years using my debit card and have NEVER had to show I'd nor my card. This is new and it's fine but for the driver to leave and my order to be canceled leaving my kids without dinner is beyond effed up. I'm disgusted with your customer service and the professionalism of your team members. Canceling the order was an incovience it was my last 20 bucks and it wont get back into my account for at...

Worst Papa John’s !!!! I walked in and was immediately on ten toes. I decided to walk in and order good thing I did. The gentleman on the register was chewing some type of red stuff, making his lips and teeth red. I don’t know why but still proceeded to order a medium pie with extra pepperoncini. He rang me up took the cash. There was also a gentleman working also in the back walking by rubbing his nose with his tee shirt on his cell phone. Another guy walked in from completing a delivery and gave both of the guys a hand shake. The gentleman on the register then went to take the dough and prep my pizza without washing his hands or putting on gloves I mean seriously. I would never ever in my life go back there and definitely will be reporting them to the health department very unsanitary conditions in this restaurant. When i then asked the gentleman whom i placed the order with can i get a refund very quite. He then yelled what you placed order online no request back money online. I then told him he was completely out of his mind because he just took my money I have home cash. After going back and forth for 5 minutes he said ok he found my order in the register rings and would give me a refund. I mean the nerve of this guy I’m still in complete shock. With all these viruses and sicknesses going around you would think they would handle...

So I have one for From here they messed up my whole order. I ordered one cheese pizza and one chicken. They tried to tell me it was chicken and it wasn’t. The guy pointed his finger near My Food. I told him can he make it over they had an attitude, and I said the order clearly states chicken on here. He tried to tell me no it doesn’t I had to show him the paper and it said chicken not only that My Daughter is allergic to dairy. I ordered a papa dea with sauce and chicken. They have put cheese inside of My Daughter‘s food. I explained to him he could have killed my daughter. He was not even genetic or anything so I called him back over the phone and asked him. Can you bring My Daughter another one? He said sure if you could pay five dollars I said why should I have to pay five dollars because you messed up why should I have to pay five dollars because you messed up I said once again you messed up on My Daughter‘s phone she cannot have dairy and you put cheese on My Daughter‘s food. He never apologize. Once said OK I will bring the food he said over The Driver is busy. He’s too busy to bring you anything that’s fine I will try to come and get it. It goes once again if you pay five dollars I could have to driver...