Mezcalito Clayton — Restaurant in Clayton

BEWARE TO CUSTOMERS - OVERCHARGING!!!

My husband and I went to Mezacalito, 229 Briarcliff Drive, Clayton, N.C., to have dinner. The waiter (Daniel) waiting at our table in the middle of taking our order stopped taking the order to go to another table just seated. It comes back minutes later...meanwhile part of the food comes back, and it is cold. My husband gets his attention and lets him know the food is cold (not warm-cold!). He says, " What do you want me to do about it?" So, I have a conversation with the manager to make her aware of the situation. So, we get our food then comes the check. We are charged for the food we did not order/get! So I told them to take it off, or we would not be paying. THE MANAGER (Sonia Zaragoa) says she won't do that. I call Wake Non-Emergency to get a police officer (body cam on) out because I don't need any cops chasing my car down over a bill or claiming I stole something. Long story short, I received a trespass notice telling them to take items off our bill we did not order/receive. I got a notice! (Why would one person get notice and not another (dining together)? (Discriminatory) Camera was rolling - there was no inappropriate behavior; they just got called on what they were trying to do!) My husband is caucasian (we are an interracial couple), and the office said she only wanted you to have one and wrote the reason on my trespass notice. We never said we would not pay for what was eaten; we were not obligated to pay for what was not ordered/received. This was our experience, so BEWARE of your ticket!

What we keep tolerating - won't EVER be changed!!!

Note: The lady walking toward door in the one photo is the manager...

We've been to Mezcalito in Clayton twice before, and the service, drinks, and food were all AMAZING, so we decided to get take out for dinner last night because we were craving the excellent food from our previous visits.

Sadly, the experience we had last night was a complete 180⁰ from our past experiences. I waited at the pickup window for close to 10 minutes while 3 different employees on the other side made eye contact with me, but did not make any attempt to assist me, all while I can see my bagged order waiting on the shelf right next to the window.

When I got home with the food (25 minutes away), we discovered that there was no salsa included for our chips, which was super disappointing because the salsa we had previously from Mezcalito was one of the things that made us want to come back.

Upon tasting the guacamole, we discovered that it was WAY spicier than either of the times we had it before, rendering it practically inedible for us, so basically a waste of $11.

Then I found a hair in my entrée, the Ultimate ACP, that was clearly not one of ours because it was black and curly, and neither of us have black or curly hair.

My boyfriend's entrée, the Mezcalito Burrito, also had slices of avocado on top of it that had black streaks and spots/divots in them, meaning they probably weren't good to serve anymore. After eating that, he had an upset stomach, and that has never happened after our previous visits.

We know how good the food CAN be from here, so hopefully, it was just an off-night.

Overall, this was a very lackluster and disappointing experience for us, and it will probably be a while before we consider giving Mezcalito a...

Been going here since they first opened. Was great for awhile but had issues several times. First off, drinks are awesome! Food is usually great also, other than a couple times, but no one is perfect and a mess up is understandable every once in awhile. Most issues have been with the servers. I feel like management puts them out on their own when they aren’t ready though. The last 3 times we have went we got servers that just started. Most of the servers that have been there awhile are really good but some new ones don’t speak good English and end up getting you’re order wrong, which one of those times I was charged more for something I didn’t ask for. Then the manager came over and took it off the bill but at the same time blamed me for the mixup. Also, they are very pushy about cleaning the table off to the point that they want to clear the table before you get your bill and you have to hand them everything they can’t reach, and when i say everything, it’s everything but the kitchen sink, interrupting conversation we are having without proper etiquette and it’s very disruptive, to the point the whole table has to just quit talking till they get everything. They will also just pick food , salsa and chips off the table while we are still eating without asking if we are done. I had to basically snatch the chips away from our server last time. This has happened the last 4 times in a row and is very annoying. We were only there for less than an hour so it’s not like we are sitting...