Dairy Queen Grill & Chill — Restaurant in Cloquet

I'm quite dissatisfied with the mobile ordering. Everyone loves DQ but with my limited time on lunch break, I could never go. The lines are often quite long, so the mobile ordering looked like a great solution. Gave a couple extra minutes from when the app said my order would be ready. So I arrive 5 minutes late and wait by the mobile ordering area for the staff to acknowledge me. A few people already in line so I don't sweat it when they get helped first. But the cashier does not acknowledge me after. A few minutes later, someone from the back finally acknowledged me so I say "mobile order for Bruce" it gets repeated by a few unseen voices behind the wall and I anticipate my food being brought up as it's now about 10 minutes after it should be ready. A dipped cone comes up, "how nice" I thought they didn't have to do that for me. They didn't. It was part of the order for the group I had to wait for. Cones are fast, my food will be right up I thought. Ah here comes my chicken strip basket ... "wait there's no bag?" If you were guessing THAT chicken strip basket was for the group I waited for, you'd have guessed correctly. Finally get out of there with my food, there goes well over half my lunch break just standing watching customer after customer get food before me. Lesson learned, you're gonna stand there the whole time always, DON'T use the app.

TL;DR Ordered on the app, waited in the lobby longer than...

Hello ladies and gentlemen, I would love to inform you about an amazing experience I had just 24 minutes ago at this very Dairy Queen in Cloquet, Minnesota. The night started off by me and my trio pulling into Dairy Queen after being highly disappointed at the Burger King right next door. With energy drained, and morale low, we did not have high expectations coming into this beautiful location. Those feelings soon changed. Right away, we were greeted by the soothing voice of an employee we later learned was named Andrew. I love seeing young men taking so much pride in their work like this one I’ve only just met. Andrew did not just make us feel welcome, but also did not hold back to give us the latest news and updates on DQ’s seasonal menu. The food was great, and the service was better. Right after leaving the location I had felt like a part of me had been unlocked that I never knew I had. It was like getting in shape, or opening the Bible! This time spent helped me feel more complete as a person, more happy! My acquaintances and I were really blown away.

P.S. -have you tried the peppermint blizzard? I hear it’s...

Served raw chicken here today. Told management but there was no remorse from him. Offered us new chicken like we would want that- nope. Asked for the owner to call me and the guy asked me why. Why do you think?! Owner contacted me to say - "Our thought is that um a chicken strip basket was cooking and that potentially a chicken strip fell into a second batch of chicken strips that was being put into a basket next to it". Seems like a health violation to keep raw chicken close enough to cooked chicken that it could easily touch. Owner was not interested in seeing photos. Everyone working there was totally unaffected and didn't think it was a big deal at all. Absolutely disgusting. They took the big half of it away from us so I only have a tiny bit to share a picture of but the whole price was RAW. I wouldn't chance eating here if this is the food they put out. Have spoken with DQ Corporate who also told me they did nothing wrong for serving me raw chicken. I asked them several questions that were not addressed. I can't believe this experience. They did not care at all. Not one person cared. Not even corporate. Photos on my...