Little Caesars Pizza — Restaurant in Coachella

This location is always busy in the evening. Knowing how busy they are they should staff more people. I spent 45 min trying to call to place an order for pickup..the phone kept ringing but no answer. I finally drove there and I asked the girl at the counter if there was something wrong with their phone.. she avoided the question. I asked again and she finally said "we were told not to answer the phones".. I asked if the manager told her not to answer she said yes.. the line was out the door and people were becoming upset because they were calling and then having to come in because there was no answer.. then once they placed their order they we're told 25 min but we're having to wait up 45min. Audrey the mananger in the back ground kept saying don't answer the phone.. This location is busy because they advertise $5 Hot n Ready Pizzas.. if they are going to advertise then they should have plenty prepare and should staff...

I ordered a half supreme and half pepperoni pizza and waited 50 minutes which I thought was reasonable. I got the pizza and when I got in the car I opened to see it a pizza called I believe the extra most bestest with just pepperoni and beef on it which i have no idea why it thought 50 minutes to make so I went back to tell them I got the wrong order and the cashier didn't believe me and didn't even open the box until like five minutes of reading the recipt and the box, very rude about it and didn't even apologize. But to be fair the pizza...

I had one of the worst experiences at this Little Caesar’s. After waiting in line for over an hour, the manager, Francisco Aguirre, handed me the wrong order. When I pointed out the mistake, instead of making it right quickly, he told me I would have to wait another full hour just to get the correct pizza. That’s unacceptable customer service. After being patient the first time, I should not have been asked to wait all over again for their mistake. Poor management and lack of care for customers. I will not be returning to...