Snappy Tomato Pizza — Restaurant in Colerain Township

I order from here all the time, so I know how to time my trip to this location so that when I arrive my order is ready or almost ready. Today, 10/24/15, I placed my order at 4:03pm and was told 15 minutes, as per usual. Strangely, the woman I placed the order with had ZERO personality and simply hung up on me after telling me when it would be ready. No 'thank you for your order', nothing. Just CLICK. Okay. So I left home and arrived at 4:14, expecting my order to be getting ready to come out of the oven. When I got there, who I can only assume was the same woman (since she had the personality of a rock) told me "!5 minutes". I asked her if my order was even in the oven yet and she said "No". Imagine my surprise. No explanation, no 'sorry for your inconvenience", nothing. There were zero cars in the parking lot, no customers waiting. There didn't even appear to be any orders before mine in the oven. Very upset with today's experience. Looking for a number to complain to corporate.... Rainey Daye is my pen name. The order was placed under my...

I strongly recommend choosing another pizza restaurant. It hurts me to say it because I grew up eating Snappy Tomato Pizza but any other local pizza would be a better option. I called in to place an order today and was greeted by the “new gm”. After placing my order I asked about discounts/specials and it all went down hill from there. He questioned why I would need a discount on a $12 order (I’ve eaten at the restaurant for 5+ years and they always used to have a lunch special). I asked him if he could check again and he sated he didn’t like the way I was talking to him and he had the right to refuse service. When I asked his name he refused to tell me and hung up the phone.

Very unprofessional and rude. I will not...

We ordered the biggest Pizza they've got plus a large and a large garlic bread with cheese. We ordered and paid for extra pepperoni, cheese but it wasn't on the Pizza. I'm really disappointed, when we order normally order for the clubhouse it's just regular pepperoni etc. But for my family and personally, I wanted more, paid for it but the extra was Not 🚫 on there. I wasn't gonna drive all the way back to show them and remake it if they would and waste my gas and time, so I didn't. Next time I'll check. I didn't because they were very busy and crowded. No place to sit or eat in so room was very limited. I do like the flavor of their pizza and it feed a...