Wendy's — Restaurant in Columbia

My daughter went to get dinner for our family. When she came back there was nothing for the potatoes, they just had the chives on them; no sour cream, no butter. I called and spoke with the manager Kila, who said come up and she would issue a refund. I dove up in a storm and when I got there another girl came to the window and said they were not plain they had chives. I said I never said they didn’t have chive I said there was no sour cream or butter. Then the manager came over and they both said I said they were plain. I again stated that’s not what was said. Then the manager asked where they were, I did not bring them because I wasn’t told I needed to. So she said she wouldn’t do anything if I didn’t bring them. I went back home and got them then went back, third trip. At this point all of the female staff were snickering. Then they remade the potatoes but refused to issue me a refund because of the conflict before, and to leave the premises. There was no conflict. I do have this recorded and have posted it on Facebook and will be sharing all of this...

Traneta was rude at the order window. The service was terrible! No one was ordering inside, employees were standing around, I had to repeat my drink order at the pickup window and it took over 10 min from paying to getting my food. The order behind me was a 2 person order and they were handed their food through the pay window before I was handed my single person meal. How do you get two meals ready and hand it out the pay window before you get a single meal ready and handed out the correct window? The teenagers in the car behind me decided to honk for me to move then drove recklessly out of the parking lot because I hadn't received my order yet. Due to the bad employees and bad customers I'm not coming back to the store again. Try Jimmy john's, G&D, or Los Jalapenos. All are excellent restaurants with excellent service and have provided better meals at a similar cost...

Now, the Wendy's of old- like me-too, was an establishment of the salad bar heaven kind. That has since gone away - you can still enjoy a pre-made salad, though it is not the same. Window service: good- a please, and thank you might go a long way when a mistake has occurred. Pickup window: special orders take awhile - that is 👍 okay. Again, a thank-you helps here as well. So, to update, when stopping purposely to enjoy a fountain, Coke Zero - and there ain't none, well then - it truly is time to find another place that services. Also, a smile would not kill the representatives who stand in uniform behind the counter. Be aware that the calories consumed are fairly empty ones....they shall not carry you to your next...