I used the drive through wished I would have kept driving. I’m in town visiting my family and decided to give this place another try since you’ve got a good review. I’m not sure if your having issues due to the pandemic or if you’re having issues because you don’t know how to order a truck. I expect a few mistakes when I place an order because I have a family of 7. However, this was worse than a few mistakes. The drive through order kiosk is cracked so that doesn’t help matters. It took me 45 minutes to get it to take my order because it kept glitching. Then I went to the window and waited 20 minutes for someone to come to the window so I could ask if they had the right amount of sandwiches in my order. When we figured out that was right she started telling me what they were out of. No steak for the steak sandwich no tomatoes for the toppings when 2 of my sandwiches had extra tomatoes and then they ran out of lettuce. Now let’s top this off with some chipotle dressing on all of them and all the sandwiches were wrong. None of them should have had chipotle dressing. They were supposed to have either mustard or mayonnaise and were very simple to make. I paid almost $70 for sandwiches and they ended up in the trash. If I wasn’t traveling I would have turned around and taken them back but since I am I just have to stop in Joplin or Springfield on my way home and get something else. This is sad and a waste of money to...
Read moreWhat a joke! out of 3 sandwiches ALL were made wrong. Paid for extra meat, and didn't even get all the meat that was supposed to be on my sandwich! it was missing pepperoni completely! Sloppily made, slimey vegetables, and incompetent teenagers running the show. Manager refused to make it right offered a 10 dollar discount on our next order. like I am too dumb to know that's just to get us to spend more money on trash again. Will never be back. Just like all business in Columbus ks trash food and even...
Read moreDrive through is consistently slow. Expect nothing less than a ten minute wait, even if you are the only customer. More if there are customers in the store. My toasted sandwich never gets to me warm and I can almost count on at least one thing being wrong with my order. Today the bread was tough and seemed stale, my girlfriends sandwich was cut so that the top bread was very thin and falling apart. Bailey is always great and quick though so...
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