D'Angelo Grilled Sandwiches — Restaurant in Concord

My wife placed an order over the phone for 3 subs that came to a $27.99 with no issues. When we arrived to pick up our food another customer had arrived to pick up their order. The other customer took said order to their vehicle and started to drive away with this order when the man from D Angelo' s came running out to stop them only to take that order bring it inside and handed it to my wife without asking to remake it or offer a discount. Every food business I know of has a company policy to throw out and remake any food handled by anyone other than employee's in any way, nevermind exiting the building and entering a non employer environment. Quite frankly said customer seemed to have questionable hygiene habits from my point of view. None the less, as I was not part of the transaction, I must resort to a review in order to relay my disgust. And if this is any indication of this company's sanitary concerns, I question where else or how far it extends. Tried them again, sat on hold on the phone for 15 minutes, while on hold I decided to drive there thinking they would answer before I got there. Wow, was I wrong. Took 20 minutes to get there, still on hold, only to pull up and see 1 person standing around and the other doing things. When I got inside, I was greeted with "be right with you". Meanwhile the 1 person kept working and the other gazed at an empty grill. After waiting for over 5 minutes, I was asked how I could be helped as I was leaving. Really terrible customer service. I will most certainly not be trying this again, and will be certain to share my experience with every...

Been going here for a few weeks now with my uncle after I found out he orders from here at least 3 times a week. This time I went to visit him I was with him at home when we placed our order and also he had it on speaker phone. So my uncle was ordering the subs I guess he got a "steak & cheese" mixed up with a "number 9" and the lady proceeded to get pissed after loosing her patients with my uncle who is a Veteran and wasn't even explaining it in a non comprehendable way and we where also buying that and a lg lobster sub which isn't a cheap total for two people. She then got aggravated even just trying to figure out what the bread was that we wanted. Then during that we got a clear comment of "oh my god" as she was getting even more impatient cause of a simple order. There was no reason for this and the fact that they had everyone's sandwich laid out on the counter waiting for the customers to pick them up shows all that they wanna do is rush out. I then went to pick them up and she apologized after I asked if she was the one who took my order. I wish I got this longer blonde hair older lady's name but she had big silver rings on her right hand Maybe in shape of a skull if I remember. Just all and all a bad experience. She needs a reality check if she thinks she can treat people this way. I'm really gonna try and stir him away from this place as best as I...

I called and ordered 4 subs for delivery and my food never showed up I waited an hour and called the store on loudon rd in concord nh asked where my food was they said it was picked up 5-10 minutes ago so I waited another 25 minutes and called again and no answer I called back the next day to complain and was told its not their problem and that I needed to take it up with DoorDash so I called door dash they said they couldn’t do anything and to take it up with Deangelo’s so I called them back I spoke with an employee who was there the night I placed my order a was told that the assistant manager Jason Ordway intentionally ignored my second call the night before because he didn’t want to deal with it that he was just playing around on his phone he was very unprofessional on my first call as well I’ve been going back and forth between the 2 company’s with being told to go pound sand to make matters worse my food was found a day later in front of the wrong room number as I was on vacation staying at a hotel I received a call from the front desk saying it was in the hall just sitting there in front of room 126 and I was room 102 and it was clearly written 102 on the receipt this also ruined a night of having dinner with my daughters as they never got to eat and...