The chain came highly recommended, but perhaps they weren't talking about this particular location in Coraopolis housed in a former gas station. I viewed their menu online and ordered over the phone since this location doesn't accept online orders. I ordered the Napoleon Cajun and Ain't My Faulks. Also ordered a side of their fries, ranch and celery. All told, the order was approaching $30. I went to pick up my order and was only told at that time it was just cash, no credit card. This is not apparent on their website nor was it told to me on the phone. Unless I wanted to go find a bank, they had a convenient ATM in store, which also charged a fee to use. The wings were average size and just ok - the Ain't My Faulks were slightly over cooked. The fries were not crisp. They say you get what you pay for, but I paid handsomely with cost of food and fee at their ATM and I didn't get what I paid for. They'll charge you for ranch and celery. Not sure if it was a fluke that night or this just how it is at this location. Regardless, I will not be retuning to...
Read moreMy wife ordered here at 5:42pm Friday Oct 20th. The guy on the phone was incoherent! So I told her to check the order but she didn't to avoid any further issues. So I had to go back down there to explain what happened the guy was literally nodding off at the front desk high as a kite! The workers in the back yelled for his name to wake him up. He jumped up and said what's wrong. As I explained to him that the order was wrong then he started to blame us for the ordered being messed up! Then he spit on me! I told him he spit on me and he said do we have a problem here! He then said it a couple more times trying to intimidate me! What kind of customer service is that! I will be calling to speak with the owner! They have children working amongst junkies! How would you feel if your child was working with a grown man who's high at his job? As a proud parent I will not let this go until I see...
Read moreBSB’s has the best wings, boneless, sauces and sandwiches out of any place in Pittsburgh. The Tom Hardy sandwich and West View Connection sauce are my personal favorites. The staff is always working hard and maintaining a friendly attitude while doing so. It’s definitely one of those gems you recommend to out-of-towners and Yinzers alike.
UPDATE: After a few years of coming here consistently (at least once or twice a month) I have never once been let down. They’ve even gone above and beyond with their service by delivering large lunch orders to my workplace. We’ve even come up with our “BSB’s Boneless Day” where the staff chooses sauces they want to try. I’ve had other BSB’s, and they’ve all been great. But the staff here at the Coraopolis location...
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