Another awful experience @ Bay Haven Lobster Pound. Sadly never made the trip when the owners and servers actually cared about the product they were serving and the customers they were serving it to. "fresh seafood" ? I sure didn't get anything FRESH on my plate. The clams were indistinguishable, scallops watery and blah...but hey they can cook a GREAT French fry. Sent back my entire order and said I had no interest in taking it with me. I was charged and never asked "how was your meal" , "was there something wrong with your meal"? ….nothing. Slimy stuffed mushrooms, basically boiled in butter, But maybe the 3 cups of melted cheese microwaved over the top will hide the taste & texture of this one. Its a mushroom for "Havens" sake. Also had chicken wings! Yummy right? Nope, wrong. Ordered salt and vinegar wings and got the most plain tasteless wings on the planet. You would have to actually TRY to make wings this bad on purpose. Good thing i got a wonderful side of blue cheese...was the very one thing that had flavor on the table. My family's plates weren't much better with my Dad's sogged out clam formations and whatever else was swimming on the plate of H2o. Highlight of the meal was my wife's side salad and the warm bread rolls my mom got with her chowder(which of course they charged extra for). Kudo's to you Bay Haven, you have succeeded in something I thought not possible in losing yet more customers. These guys are so far off the mark its astounding. The Waitress no more cared about anyone's dining experience than the owners who allow this mockery. The only one that wanted to be there less than the waitress was US after our meal arrived. Crazy that you need to go to a Bar and Grill up the street to get decent seafood rather than from such a historic Seafood Restaurant as this. Whomever is in charge should be ashamed. Way overpriced for the quality of not only the food but also the amount of care given. But hey, if ever there's a need for an all you can eat side salad and dinner roll buffet, you guys will...
Read moreIf you've ever been to a real professional restaurant either down south like I have or up on the coast of Maine, don't lower your standards by going to this place. You can expect food that doesn't taste right. Chicken and seafood that smells like a dirty gym locker and occasionally overcooked food that's been rushed through a microwave because they can't handle their work flow. 1 hour plus wait times to not even get what you ordered. Triple cooked (oven cooked, then microwave and finally the fryer) wings that get the skin stuck to the back of your teeth from being overcooked. I saved the best for last, they then fry seasonings IN THE FRYER onto their wings since they think it makes it stick better. That's why salt and vinegar wings come out black and soft from them and not crispy. If you've ever been swindled for an honest dollar, this is where it'll happen. They lost owners because they couldn't run the place and they still haven't gotten out of that hole yet. The workers know what they're doing is wrong but they're in too hard of a place to do the right thing and speak up like I did. Here's a little brain candy for ya, they don't even use fridge safe stickers to keep track of the date so when they rub off from being wet in a fridge for a week or so, a new tag has to be put onto the container and who knows what the date was before. Manager just tells us to slap a new sticker on there instead of fixing the problem like a big boy. Yuck. 🤢
Also the platers don't wear gloves to touch your food and your veggies are literally cooked in a microwave without any water and that's why they're rubber. Kitchen lead thinks "THat'S hOw YoU cOOk, We GoT TaUGhT gOoD mEThOdS" "wHY aRe My VeGgIeS exPlOdInG"
One thing you will find for sure though, is a good laugh if you look hard enough in the lobster tank, you'll see other lobsters eating each other and becoming rancid. Yeah, they still use that in the...
Read moreDisclaimer: This review represents my personal opinion. None of my statements are to be considered or purport to be facts. In fact you may have an entirely different experience then I did.
I'd say it's hit or miss. You may love it, but not my personal cup of tea. For starters though, my opinion is it's generally very expensive. My experiences there were not the best. I don't know if I'm losing my mind, but I'm pretty sure the bill/receipt was not itemized. I personally found the seafood portions were very small, and small for the price, and I'm talking like $30 plates. We tried each of the 3 variants of the baked seafood combo plates and, although they were tasty, they all had very small portions of seafood, and they each had one, in my opinion, very tiny piece of lobster on the top, which I guess was supposed to represent lobster stuffing. About 3/5 of the dish was some ritz cracker based stuffing. The $15 lobster rangoon was good/different. The coleslaw is pretty good. Supposedly the prime rib is very good. I was disappointed the drink menu at the table said "ask for our rotating beer selection" and... they had none. They don't have any beer I would consider microbrew or craft beer. They are for the most part all miller/bud variants. The drinks were limited, but they were cold and they came quickly. When we went, it was so dark you couldn't read the menu. Then they put the lights on and it was too bright. At the time, there was nothing but horrible music playing on the juke box. This may have been another patron, but the fact these songs were even on there blew my mind. Something similar to Trap/Crunk, at least 3/4 tracks and some other hip hop song with heavy bass and horrible singing. Aside from this, the service was very good. Our waiter was right there every second, asking if we needed anything and even apologized for the duration it took to bring...
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