Whataburger — Restaurant in Corpus Christi

Before I knew what was happening GM Jonathan quickly deescalated a situation - in the drive thru - before I knew it was already escalating quickly outside my door. GM Jonathan risked himself, to possibly the aggressor carrying a firearm, to taking control of the situation respectfully, gracefully, and took control of the situation between me and the aggressor. Thankfully the person was not carrying a weapon and he sped off and I was able to get my order safely. Not to mention, GM Jonathan willingly assisted to the slight damage the person caused to my vehicle. I don’t know many managers that would risk their well-being to assist a customer in the way he did and for that he deserves to be recognized. I hope someone from Corporate reads this and knows what a hero GM Jonathan is to me. He went above and beyond for a customer, even with nowadays people causing bodily harm over something small. Thank you, GM Jonathan and the staff that was able to act quickly when they overheard the persons aggressive comments. Thankfully everyone left the...

Got there about 1:45 in the A.M, after a party.. utilized drive thru, paid for my order. We were given our drinks, then was asked to drive up to second line, there were 2 cars already waiting,the me then another was asked to pull forward, worker comes out with 1 bag(looking confused), gave the bag to the 1 car waiting, goes inside comes out with another bag, ask the car that was after me what had they ordered.. then when to car in front (again looking confused)..my point is, if the worker working drive thru doesn't know where she is asking cars to park why ask to move forward. This thing about the window being timed is insane.. the customer is still waiting whatburger🤦‍♀️, does corporate know how thru is being managed, no no good. then the last person with a customers order should be making sure everything thing ordered is in the bag not saying it should be.. not so good customer servuce.. management not on...

We ordered doordash from this Whataburger once charged $54 through doordash after the charge they rerouted the order to another Whataburger and then charge us another dollars for a total of $108 out of my buddy's account. So after an $108 they still didn't deliver the food I called and made a huge complaint to the manager she said well we got the order sitting right here let me just go ahead and make that for you and we'll send it right over or no we went to pick it up the food was horrible made us sick cokes we're flat.Top it all off it was my birthday.Bieng a short order cook for 20 yrs this manager and staff obviously didn't give a shit and sent the old food.Whataburger is notorious for management and cooks like this good luck if your...