Pizza Hut — Restaurant in Costa Mesa

Great staff, I was working directly across the street and needed to have a meal delivery sent my way. I informed them that I was able to see there establishment from the seat I was in and asked if they would mind walking it over to my office because it did not make sense for them to have a driver deliver my meal. I was not able to leave my work station at that time. They kindly said yes and delivered my meal so fast it was still hot from the oven. They have great deals for a quick bite to eat. I enjoyed every last bite. I was great appreciative of there service. They get a five star review for there willingness to walk meal across the street I even tipped them well for the delivery putting a Big Smile on the delivery person's face. I WILL DEFINITELY UTILIZE THIS OPTION MORE OFTEN. THANK YOU FOR YOUR AMAZING CUSTOMER SERVICE PIZZA HUT STAFF..THEY DESERVE THE 5 STARS I GAVE THEM ON...

This was such a horrible experience. Called for deliver 2.3 miles away. The person on the phone was very hard to understand. Apparently they don't deliver that far away. Again, we were 2.3 miles (5 mins) away. So I went there and ordered a large pepperoni, cheese bread and 4 salads. He told me they don't do salad. We waited and when the order was ready, he handed us a mini pizza and bread sticks. I stated we ordered a large. The jerk literally told me they don't make large pizzas. It was 7 pm and my grandparents were waiting on us for dinner. So they shared the mini pizza and my mother, 2 little girls & I shared the bread sticks. Pizza Hut had lost a customer for life. Am furious about spending $24. for this and especially being lied to. Grrr. Unbelievable. There are much better pizza places around here, I suggest everyone go to...

Pizza hut went full stupid with the pricing. Their $25 deal turns out to be $45 because of hidden fees. It was supposed to be large pizza with 3 toppings for $25 but apparently Italian sausage is an extra $3 dollars so I can only add 2 of the toppings I liked. I put regular cheese but it keeps adding another extra $3 for "extra cheese" that I can't remove. Some extra 3 for stuffed crust that I am Okay with because I added it. Lastly there were another $3 that I didn't care to find what it was because I had already cancel my order. In total they added $8 dollars for things that were supposed to be already included with the 3 topping deal. Also tips were already added to the bill.

I'll give them one star because their pizzas are still good and throw another free star....