I really wanted to like Dairy Crest — we don't have many local ice cream spots, and it's great to see a new one pop up. But after two visits, I'm left pretty disappointed. I'm originally from an area with a lot of great ice cream shops, so maybe my expectations are shaped by that — but even taking that into account, the portion sizes here feel really off.
The first time I went, I ordered a medium, which felt pretty small. So next time I ordered a large, hoping to get a more satisfying portion. What I got was basically the same amount of ice cream as before, just in a larger cone. When I asked about it, the staff confirmed it was the large. I let it go that time, thinking maybe it was a one-off mistake.
But I went back today and the exact same thing happened again. Paid for a large, got two or three swirls of soft serve — which is more like what you'd expect from a medium or even a small in most other places. I’ve been to shops where sizes are clearly defined by the number of swirls or weight. By those standards, this “large” really doesn’t measure up.
I’m not sure if this is just how they portion their cones or if it was careless staff both times — but either way, as a paying customer, it’s frustrating to feel like I’m not getting what I paid for. I really hope they reconsider how they portion out their sizes, because I want to support local businesses, but right now I’m not getting value for my money.
Ive attached a photo of another Ice Cream shop I go to's sizes...
Read moreI really love this place. I come here often. I felt bad for the girl working alone today very busy. But I ordered 2 - 4 piece tenders and paid $10 for this. Yes kind of upsetting but oh well. I will also add that yes I do love the food and the girls at work here are very sweet. My response to the owners response: Exactly. I ordered 2 orders. So it should have been 8 tenders, 4 each in 2 separate containers. So paying $10 for this was not correct. This is NOT 8 tenders. I'm undecided at the moment on patronizing this establishment any longer. Im sure no love lost either way..... I was not nasty or angry in any kind of way, I was just saying that it was not correct....but for the owner to say it was correct, just really doesn't sit right with me. This is my opinion, nothing special just my feelings as a customer toward a purchased product, that's all. Thank you for my 1 and a 1/2 order of tenders ( that I paid $10 for 2 - 4 piece orders that should come with 4 tenders each, in 2 separate...
Read moreI just tried this place last week and have been here 3x, so that should tell you something! 1st time I got a hot mocha latte and an iced extreme mocha with a hot pretzel. All delicious. The 2nd time we got coffee and breakfast. We ordered two iced extreme mochas, and the 3 egg, with bacon and 2 English muffins to split. They had English muffins on the menu but didn't actually have English muffins, so we got toast instead. Food came out with lots of butter and jelly packets and the eggs were cooked perfectly! Over medium is hard to get right, cause I hate jiggly whites but love runny yolks, so these were great. The owner or manager came out and chatted with me about the English muffin thing and apologized, and told me about some plans they had for the location, and everything sounds great! The next time we got iced extreme mochas and a hot pretzel. Delicious again. I think it's going to be our thing. Definitely give them a try. I'm excited to explore...
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