Hilltop Coffee Co — Restaurant in Crab Orchard

I recently discovered Hilltop Coffee from the recommendation of a friend and I can honestly say I wish I would’ve found this place much sooner. I’ve been coming to Hilltop for roughly two months now and I am always delighted to see every member of the staff. When I come in I am typically greeted by Susie, the manager, and she always remembers my specific drink order! I always feel welcome when I arrive to grab a quick cup or to sit and relax for a while. Think Chic-Fil-a-type of service, but specifically geared towards coffee.

I could go on-and-on regarding the staff, but let me delve into the food for a moment. The food is delicious, plain and simple. I highly recommend their avocado toast as it is better than any other’s efforts that I’ve tried. Their pastries are delicious, as well, and they have plenty of different choices. Their coffee is tasty and reasonably priced, but the best selling point are all of the options they have available.

I have unfortunately read a couple unflattering reviews and I can’t help but think that they have a personal vendetta against Hilltop and its staff. I have never had a terrible experience at Hilltop and I would argue that those who have unflattering words are being mean for the sake of being mean. It is unfortunate that these “coffee trolls” (a term I just coined and can be freely used by anyone) have nothing better to do than to ruin someone’s day.

Hilltop Coffee is a terrific outlet for our local community and is a destination that I frequent several times a week. It would be a disservice to yourself not to try some delicious coffee served by...

We went in to get coffee & food (10:30ish am), 12/22/2023. Visit area few times a year to see family. Live 4 hours away & though not in a huge hurry- we were trying to get on the road. Went in, girl at register had 2 customers (apparently her friends, a mother & adult daughter). After more than 10 minutes of the 3 chitchatting & zero acknowledgment of us waiting, she finally took our coffee order. My husband really wanted food too, but after all that we just wanted to get the coffee & leave. Not sure who the owner is, but you should know the 3 girls working never greeted us, acknowledged us, etc until after the mother, daughter & girl at register (who was in-charge) were done chitchatting. & Though she was nice taking our order- there was no “thanks for waiting, sorry about that”…nothing. The coffee was good, but VERY overpriced. Especially after being so rudely ignored. Neither of us could believe how unaware everyone there was. Will not return on our next visits. Guessing this place will be closed by the time we get back running it that way. ...

I have visited Hilltop Coffee quite a few times since it has been open - with the myriad of amazing compliments I have heard about the quality of the staff and goods how could I resist?

I find it to be a very inviting place with friendly atmosphere. You don't feel rushed, out of placed, or a bother when you're there trying to decide what delicious treat you will try next. The staff seems to get along wonderfully - which is why some may be surprised and suspicious by the very few one star reviews you might find. The manager, Suzie, is a delight in the coffee shop and you can tell that good energy transfers to the rest of the staff there.

Even though I live closer to two Starbucks and a Dunkin Donuts I drive right past those and choose Hilltop every time I'm in the mood for hot coffee or delicious energy drink knowing my journey will be well worth it.

Don't let reviews full of misplaced malice deter you from a wonderful coffee experience.

In summary- ten out of ten - will patronized many...