The cons...
Instead of the hostess greeting us, she sat in her chair and asked us how many in our party before she ever stood up. She was nice enough, just not welcoming or well trained.
The place smells like an old church basement.
The carpets are extremely dirty! (You can see in the photo. No that's not some kind of shadow, its just cleaner close to the walls were people don't walk) Not just old, or a stain here and there. It was absolutely filthy! If the dining room is that dirty, it makes you wonder what the kitchen (that customers don't see) looks like. The texture is falling off the cracking ceiling, huge cracks in the walls.
Our waitress brought our drinks out carrying them by the rim of the glass. Umm... Could I have a straw please?
The soup bowls are at the table when you are seated, but the waitress takes them off the table after you order, and back into the kitchen to fill them. When the bowls are at the table, the wait staff is to bring a pot of soup and ladle it into your bowl. So ya... that was weird.
When she brought our salads her thumb was actually on top of the lettuce! The sad little plate of lettuce was squished flat. I am guessing they make them up ahead of time and stack one on top of the next in the refrigerator? When the waitress sat down our salads I told her I had changed my mind and didn't want it. She never asked if something was wrong. I would have politely told her for future reference not to put her thumb in peoples food.
I had the chicken alfredo. It was grainy- gritty, paste on noodles. I only had one bite and my husband had one bite. We did get a laugh at how absurdly awful it was. It was served with a thumb in the sauce and 2 pieces of garlic bread. About 1/4 of each slice was burnt BLACK. But the flavor was much worse then it looked. I tried the not black end and it tasted like it had been cooked in an oven that had just recovered from a grease fire. I would guess that it was just that dirty. My husband tried a bite and complained for quite a while that he couldn't get the rancid grease taste out of his mouth.
My husband ordered a prime rib. (it is $25 now for a regular cut and that's high for the area.) He ordered medium and it was very rare. It was chewy (as most rare prime rib is) and not much flavor. Once again, I had a bite and he maybe finished 1/4 of it. Just a disappointing piece of meat. It was served with a plate of hash browns set directly on top of his prime rib. Why on earth don't they use a dam tray!!
NOTHING is served on a tray! The waitstaff just pile plates on top of each other, carry your drink around the rim and trot out into the dining room with them! I don't get it! It wasn't just our waitress, it was everyone we saw. One gal had to have had 6-7 salads stacked up on top of each other, leaned up against her chest on her way to serve her table. Come on, you are supposed to be a nice steak house! Village Inn has more class than this.
It was obvious that there had only been 1 or 2 very small bites out of the chicken alfredo. our waitress asked if I would like a to-go box and I told her no and that it tasted awful. Without apology, she then asked my husband if he would like one and he told her yes, the dog might enjoy it.
She brought out our bill with absolutely no adjustment ( I would have expected to just be charged for soup and bread/butter). The waitress should have informed the manager that we were unhappy, but my husband had to ask to see the manager and tell her to take the alfredo off our bill. It still cost us $40 for bread, soup, Iced tea, lemonade, and the dog's dinner.
Pros...
The iced tea was fresh and brewed.
The lemonade was above average.
The fresh-baked bread was fresh, warm and good.
The ham and potato soup was good.
The waitress didn't put her finger in the prime rib au jus.
The waitress was attentive and pleasant. Her mistakes were down to lack of training/ poor management.
The hash browns were good.
The dog enjoyed his prime rib.
We stopped at McDonald's on...
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