Subway — Restaurant in Dallas Township

Placed an order online and it gave a delivery option. Received confirmation through door dash it would be delivered in an hour. Called subway directly and a girl with an attitude told me they didn’t do delivery. I explained what happened, hoping for a refund but all she said was she made the sandwiches and they were there. Nothing could be done as it was paid for. She also said that some people have said that they saw delivery available and her boss just said “we don’t do that”. My husband has to drive over to the store and pick it up. Then the poor door dash driver showed up and he said the girls at the store acted like nothing was wrong and didn’t mention our call. Felt bad for him, sent him a copy of our receipt so he could try to get the $9 we paid for door dash. I think it’s probably a glitch in the subway system but regardless, the employee at this location was not interested in helping us or the driver. The boss must be aware that something isn’t right if others have had the same experience. I’ve also reached...

Got two 6 - inch subs, and two churros. Talk about a waste of money. Not to mention when I went in, no one was in uniform, had their babies behind the counter. The girl making my sub was more concerned about seeing her friends than making our subs and kept touching her face with her gloves on. Sorry, what’s the point of gloves then? She smashed our sandwiches down, the bread is more a flatbread now. The churros, you couldn’t even swallow. Extremely hard and chewy. Gross. I should’ve just walked out. Worst experience at a subway ever. I use to work at a subway, and I’m sorry, it’s not that hard to give good quality service. Needs new employees. Or just to shut down so people don’t waste money there anymore. The new owners should pay more attention to what is going on in there...

I ordered a delivery and it took over an hour to get to my house (honestly I ordered from the wrong location as I live in St. John’s). When I called the store to see what was going on with the order they explained the issues they were having with DoorDash. The people I spoke with were kind and very understanding and they ended up remaking the sandwich as it was sitting for a bit. They don’t get paid enough to care and I appreciate the service they provided. Too many times we see people get angry and upset when something like this happens, with it being no fault of...