Lost a customer today. Will not be back. Attitude of the girl that was behind the cash register was despicable. She was rude, Complacent completely irresponsible. We arrived a little after 4:00. We live 3 hours away so we had plenty of time to think about their delicious ribs. Upon arrival we noticed a sign indicating they were out of ribs. I asked the young lady if they had any ribs at all. She responded "no, sometimes they sell a lot. She then asked in an abrupt tone are you going to order anything. We were the only ones in line. The attitude and the kurtness was what angered me. We ordered and took our seats. I explained to my wife it was just our bad timing as the people next to us were eating ribs. Twenty minutes later after a delicious meal we asked for lids for our to go box and instantly helped by kitchen staff. This very kind and helpful lady then asked us if we wanted a bag and quickly summoned a different lady to help us. She instantly appeared with the bag. Meal was excellent, all three meats were luke warm, fries and okra hot. All servings were large and very tasty. I especially enjoyed the brisket. All prportions were generous making this meal an excellent value. Did I mention when we left that they were once again serving ribs. I would have gladly waited as I have thoroughly enjoyed them in the past. Hopefully the girl is a relative of the owner, as this is the only way she should be retained. Smokin' Joe's Rib Ranch is no longer an establishment I will support. Not Jolly for me. (Look at...
Read moreOrderly chaos is my best description of the environment here. It's definitely not a restaurant I'd pick if left to my own devices, but I was on a group trip. I do have to give them credit though because our group was 20+ people. It started out just shy of utter chaos, but they quickly got it down to ordered chaos. I probably would've clocked out if I were one of the employees because they already had a full house. Service was pretty good considering the situation.
So why the 3 stars? What happened to the other 2? Well, I sent them out to buy seasoning for my meal. I ordered pulled chicken (I eat plant based but chicken is my go to when it's not a feasible option and it wasn't in this case). The chicken was on the salvageable side of kinda dry, but it had ZERO flavor. I need to know where the seasoning went. Not anything fancy mind you, just a little bit of salt and pepper. There was NO seasoning on that chicken, and I may have prayed for the chicken because it didn't give up it's life for me to have to drown it in BBQ sauce. I'm sorry to that bird.
The BBQ sauce wasn't bad, and they had great fries. The fries are pretty much why I tolerated the chaos. I will say this, they have baked potatoes, but it's not obvious at all. If you prefer that to fries, be sure to ask. Also those potatoes are huge so keep that in mind.
Would I go back? No, I wouldn't. Do I think it's worth a shot if you're an actual carnivore/omnivore? I do as other members of the group seemed happy with...
Read moreReally excited to find this place as it's a great half-way point between DFW and OKC for us to meet family friends. Decided to try it with my wife before we invited friends. Really glad I did. Got there at 5pm on a Thursday and they were out of ribs and sliced brisket which was, of course, what we intended to order. The wait in line was maybe 5 minutes which was honestly less than I expected. Then, right before I ordered, they ran out of pulled pork (our 3rd choice) and peach cobbler which we get at every BBQ place we visit. We had our dog with us so we took a table outside and took the only table open in shade. Apparently the bench had something on it because when I went to get up, I was stuck to the seat. I had something like sap all over the seat of my shorts. Fortunately I had something to change into because no way was I getting that stuff on my car seat. Turns out whatever it was ruined my shorts. We ended up having chopped brisket and pulled chicken. It was average. The potato salad was good and the pecan cobbler was not very good imo. It tasted like over-cooked caramel. Overall it was not a good experience. I doubt I'll ever go back. Aside from the ruined shorts, how can you run out of ribs at 5pm on a weekday? "Ribs" is part of your name! Over $60 for my wife and I to have an average meal and a pair of ruined shorts. The ONLY reason this place gets two stars is because of the cashier and the young man who brought our food. They were...
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